Correspondence Management Analyst II
Listed on 2026-01-24
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Administrative/Clerical
Clerical, Government Administration
Overview
CGI Federal, Inc. is seeking a Correspondence Management Analyst II to support the Criminal division s position will also provide clerical assistance to the Victim Witness Specialist, and other officials, in support of victim/witness services.
This position is located at 1400 New York Ave. 4th Floor, Washington DC 20005.
Responsibilities- Receives citizen, congressional and executive incoming correspondence
- Reviews and drafts current section correspondence
- Ensures formatting, form, etc., is in accordance with the Correspondence Manual, and ensures timely preparation of correspondence
- Reviews all prepared correspondence for correct format, grammar, spelling, etc
- Prepares responses to citizen complaints
- Receives and reviews correspondence overdue reports and works with others collaboratively to affect remedies and move the response along
- Receives telephone calls coming into the section and routes to appropriate parties or responds if the issue is within the incumbent s purview
- Provides clerical assistance to the Victim Witness Specialist, and other officials, in support of victim/witness services
- Provides similar support for the Division s Freedom of Information Act (FOIA) efforts
- Provides direct administrative support to crime victims and witnesses, including arranging and administering logistics to include travel, accommodations and various supporting documentation. Provides information on court schedule changes, status of defendant s pleas, results of trial, opportunities to address the court, and post-sentencing notification
- Assists in the return of evidence to victims
- 1-3 years of experience in correspondence or related field
- Ability to successfully complete a CGI Background Investigation to include; 50 State Criminal, Education, Employment, Credit and Driving Records Checks
- Ability to obtain and maintain a Department of Justice Modified Risk Public Trust waiver
- Strong personal computer skills to include proficiency with Microsoft Office applications
- Ability to effectively communicate orally and in writing
- Ability to perform as a member of a team
- Education:
High School diploma or equivalent
- $30.96/hour, non-negotiable
- Share Purchase Plan with company matching dollar-for-dollar contributions
- 401(k) Plan and Profit Participation
- Paid Time Off (80 hours)
- 11 Paid Holidays
- Health & Welfare Benefits
Note:
This job description is not all-inclusive, and additional responsibilities may arise.
Hourly Rate: $30.96/hour
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible professionals
Additional benefits determined by your Service Contract Act:
Paid Time Off (PTO)
Paid Federal Holidays
Health & Welfare Benefits
CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
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