Sr Staff Assistant

Job Description - Sr Staff Assistant (250003BX)

Perform administrative and secretarial responsibilities to support the Directors/Senior Directors/Division Chief's in a challenging and fast-paced work environment. Perform duties of a responsible and confidential nature. Work under general guidance and some limited supervision. Responsibilities may include communication and coordination with all levels of internal and external customers, receiving and screening calls, correspondence and/or visitors, making travel and meeting arrangements, preparing correspondence, documents and reports.

Minimum Education

High School Diploma or GED (Required)

Minimum Work Experience

5 years Related administrative/clerical experience, preferably in a challenging and fast-paced environment. (Required)

Required Skills/Knowledge

• Familiarity with organizational and departmental structures, policies and practices
• Strong oral and written communications skills necessary to interact diplomatically and tactfully with diverse groups of people
• Ability to interact with all levels of internal and external customers with highest level of professionalism in a fast paced and confidential environment
• Proficiency with MS Office and other computer applications as required
• Ability to consider multiple variables to determine proper course of action
• Exercise good judgment in handling sensitive and confidential information and situations.

Functional Accountabilities

Responsible for scheduling appointments and arranging meetings, conferences and travel. Ensures the executive’s knowledge of schedule 24 hours in advance. May assist in creating meeting agenda and taking minutes.

Organizes and maintains files of the executive’s correspondence and records, following up on pending matters with some limited direction and providing feedback in a timely manner.

May assist in coordinating the workflow within the executive’s scope of oversight. Initiates follow-up action as needed.

Researches information requests under some general guidance and supervision. Under the instruction of the executive, may compile data elements into reports as needed.

Serves as a liaison to other executives, assistants, internal and external customers.

Communicates and/or coordinates the executive’s instructions and desires with various individuals and/or departments/divisions. Furnishes and obtains information from others as needed.

Receives and screens calls, correspondence, and/or visitors for the executive.

• Answers routine inquiries, and furnishes information, when possible, to save the executive’s time.

Prepares routine documents (e.g. letters and memos) using MS Word, Excel or PowerPoint.

Utilizes various software and/or learns new computer applications to meet unique work needs and improve productivity.

• May serve as a resource to others on a variety of subjects including office equipment, software applications, and information processing procedures.

• May Prioritize and coordinate project(s), and follows through on issues in a timely manner.

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Full-Time Salary Range: $48,588.80 - $80,974.40

District of Columbia-Washington

CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010

Non-Clinical Professional

Legal

Shift :
Day

Work Schedule : 9am - 5pm

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here:
Know Your Rights Pay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances (by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.