Operations Analyst

Operations Analyst I Company Overview

Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001:2015, Department of Veterans Affairs (VA) Certified Veteran Enterprise (CVE), Service-Disabled Veteran-Owned Small Business (SDVOSB). DRCG provides technical support staff at ten locations throughout the United States with corporate offices in Beaver, Pennsylvania and Ashburn, Virginia. DRCG offers expertise in Systems Integration (SI), Information Technology (IT) solutioning, Program Management, Risk Management, Business Process Reengineering (BPR), Requirements Engineering, Workflow Solutioning, and Business Consulting Services.

Established in 2016, DRCG is 100% US owned, and has over 50 employees (97% hold a Secret clearance or higher). DRCG optimizes client investments by leveraging expertise to better manage the growth and transformation of existing IT environments.

The Operations Analyst I performs a variety of analytical, clerical, and administrative duties that are necessary to run the organization efficiently.

• Participate in ad‑hoc data projects and analyses that produce actionable recommendations
• Collect data and run basic reports in response to inquiries
• Accurately enter required data into one or more databases, documents, and/or spreadsheets
• Create, customize, prepare, and maintain presentations, briefing charts, and documents using computer software (e.g., Microsoft Office Suite), websites, graphical elements, scanned photos, and other presentation materials.
• Review and modify correspondence for internal consistency and conformance.
• Maintain and update the calendar of management within the assigned units and/or sections using computer software (e.g., Microsoft Office Suite) by making appointments and arranging meetings, based on the manager's schedule and current issues.
• Coordinate and support meetings and special events for the organization, including coordinating all amenities, accommodations, visit requests, and collection of funds.
• Schedule accommodations for meetings, record lunch requests for meetings with outside guests, notify attendees, coordinate video teleconference requirements, and handle any other special requirements for meetings/conferences/projects (reserve parking spaces, directional signs, registration desk, name plates, table tents, etc.).
• Obtain and deliver read‑ahead material for management's scheduled meetings and distribute to attendees.
• Prepare travel requests; arrange travel and lodging; coordinate a schedule for visits.
• Maintain conference room reservation schedules for the purpose of coordinating meetings, visits, and appointments.
• Enter data and maintain office databases such as organizational charts, personnel accountability, travel, training, and budget.
• Enter and maintain professional data.
• Serve as records manager and maintain office files.
• Collect, review, archive forms (such as leave requests, employee work schedules, and telework applications), and enter data into the time‑keeping system for branch‑chief review.
• Coordinate, define structure, and organize electronic materials, presentations, and documents using databases, servers, and SharePoint sites.
• Prepare property turn‑ins.
• Prepare, review, and process training requests, travel vouchers, conference requests, personnel‑related documents, and technical report staffing for conformance to policy and procedures prior to the appropriate authoritative signature.
• Gather and organize completed personnel documents and deliver completed document packages for personnel actions to include civilians, contractors, students, guest researchers, etc.
• Respond to administrative queries and taskers by the established deadline. Keep accurate records of final disposition of each action and inform the respective action officer of results.
• Receive and screen visitors and phone calls. Professionally answer office manager telephone line, take messages, and refer calls and visitors to appropriate staff.
• Operate shared office equipment, including copy machine, scanners, facsimile machine, computers, printers, and shredders, and submit repair requests as needed.
• Follow standard operating procedures (SOP) and internal…