Program Director - IDD Residential Services

Description

We are seeking an experienced and compassionate Program Director to lead and oversee a DDS-licensed residential program serving adults with Intellectual and Developmental Disabilities (IDD) in Connecticut. The Program Director is responsible for ensuring safe, high quality, person-centered services while maintaining full compliance with CT DDS regulations and licensing standards. This role includes leadership of staff, program operations, regulatory readiness, and coordination of care, all while fostering a respectful and supportive enrironment that enhances the quality of life for individuals served.

Key Responsibilities:

• Provide leadership and supervision to residential and direct care staff
• Ensure CT DDS regulatory compliance and maintain licensing standards
• Oversee daily residential program operations and individual plan (IP) implementation
• Manage Behavioral Support Plans and incident reporting, investigations, and corrective action
• Lead quality assurance initiatives and prepare for audits and inspections
• Coordinate medical, health, and safety oversight for individuals served
• Support crisis management, de-escalation, and emergency response
• Facilitate interdisciplinary team collaboration and communication with families, guardians, and stakeholders
• Implement policies, staff training, coaching, and performance management
• Promote trauma-informed and ethical care practices

• Bachelors's degree in Human Services, Social Work, Psychology, Special Education, Nursing or related field required;
  Master's degree preferred
• Coursework or training in disability services, behavioral supports, healthcare coordination, or program administration preferred
• 3-5 years progressive experience supporting adults with IDD in residential or community-based settings
• Minimum 2 years supervisory or management experience overseeing direct care staff
• Experience managing DDS-licensed residential programs, including operations, staffing, and compliance
• Proficient with individual Plans, Behavioral Support Plans, incident management, and quality assurance
• Experience with DDS audits, licensing reviews, and emergency/crisis response

Physical Requirements:

• Ability to sit, stand, walk, and bend, and move throughout the workday
• Ability to lift, push, pull, or assist with up to 40 pounds as needed
• Ability to assist with emergency responses, including evacuations or crisis situations

Work Schedule:

• Full-time with on-call responsibilities
• Occasional evenings, weekends, and emergency response required

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Company Overview

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.

Our Culture, Our Expectations

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere.

To be successful at Devereux, you will: put the needs of others…