Banquet Captain

Job Description

Join our team as The Banquet Captain who is responsible for supervising and coordinating banquet functions to ensure exceptional service and a seamless event experience. This role acts as a liaison between clients, banquet staff, kitchen, bar, and management to ensure all event details are executed according to the banquet event order (BEO).

• Supervise banquet staff during events, assigning duties and ensuring proper setup, service, and breakdown of function rooms.
• Ensure events are executed according to BEOs, including room setup, timelines, and guest service standards.
• Communicate directly with clients during events, attend to special requests, and ensure overall guest satisfaction.
• Communicate effectively with the kitchen, bar, and event management teams to ensure smooth operations.
• Monitor service quality and guest satisfaction throughout the event, addressing issues promptly and professionally.
• Oversee beverage consumption, ensuring accurate tracking, proper service, and adherence to alcohol service policies.
• Finalize banquet checks at the end of the night and post charges to master accounts accurately.
• Complete event reports after each function and distribute them to the appropriate department heads.
• Train, motivate, and support banquet staff, promoting teamwork and high service standards.
• Ensure compliance with health, safety, and sanitation regulations.
• Assist with inventory control, equipment handling, and proper storage.

• Must be flexible with scheduling.
• Availability for both AM and PM shifts.
• Weekend availability is required.

The starting range for this position is $35.00. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

• Current Food Handler’s Card
• RBS Training Required
• Must be of minimum age to serve alcohol.

• Minimum of 2 years of previous Banquet Captain experience required.
• Strong Leadership, organizational, and communication skills.
• Bilingual (English/Spanish) preferred.
• Knowledge of food and beverage service standards and alcohol regulations.
• Ability to multitask and perform well in a fast paced environment.

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one‑of‑a‑kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

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SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.