Product Manager

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This is not a remote position. T‑Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in the greater Seattle, Washington area.

The Product Manager is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T‑Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Product Manager is ultimately accountable, responsible, and has ownership of T‑Mobile’s internal and external products, platforms, services, and experiences envisioned and created to achieve the specific business purpose or business results.

At a high level this means identifying the intersection of customer problems/unmet needs, technical feasibility, business objectives, securing funding, and leading a cross‑functional team and key stakeholders to deliver against the opportunity. Product Manager is a "jack‑of‑all‑trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers’ lives.

No day is the same for the Product Manager. Day‑to‑day activities or responsibilities include: conducting market research, generating product requirements, determining specifications, defining long‑term strategy and product road‑map, helping drive and support technical delivery end to end, defining scope for releases, partnering with development, project/program management, marketing, and other key stakeholders to define release schedule, and supporting or driving go‑to‑market activities as needed.

• Vision, Strategy, and Analysis

  Owns product end to end for products or features with moderate level of complexity and scope, creating, managing, maintaining, and communicating product vision and roadmap. Identifies target customers, drives end‑user product research, partners with business and internal/external stakeholders to understand current customer experiences, and identifies areas of opportunity. Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact.
  
  Works with stakeholders and follows enterprise process to secure and maintain product funding. Communicates, influences, and sells ideas at Director level and below, regularly delivering product presentations. Provides insights to management on request. Recommends product feature set and positioning strategies to improve customer experience, and drive or support growth. Works with external third parties to assess partnerships and licensing opportunities.
  
  Develops and maintains current understanding of tech trends.

• Customer Evangelist

  Leverages customer insights for product vision, strategy, roadmap, and priorities. Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities. Creates, manages, fosters an active VOC feed. Actively looks for opportunities to delight or meet customers’ unmet needs. Evangelizes and advocates for the customer internally and externally, perpetuating the customer‑first mindset. Creates an environment and culture where the team is immersed in customer‑first mindset.
  
  Tests ideas with real customers to ensure that the product delivers the desired benefit.

• Product Execution / Delivery

  Translates product/platform strategy by writing detailed features and user stories consumable for development teams for moderately complex products. Owns and manages…