Cashier, Retail

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Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, monitor and maintain the Self-Checkout area. They proactively seek product knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.

They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.

• Process Checkout and/or Return transactions and monitor the Self-Checkout area.
• Provide fast, friendly, accurate, and safe service to customers.
• Seek product knowledge to answer questions and identify selling opportunities.
• Follow policies and procedures to minimize shrink.
• Assist Head Cashier with price checks, POS transactions, and markdowns as needed.
• Support and coach Front End Associates, participate in training of new Cashiers.
• Escalate customer issues as a first point of contact.

• Preferred qualification: 1+ years of cashier experience.

• Employment type:
  
  Full-time
• Industry: Consumer Services