Rent Officer

Position: Housing Rent Officer
Location: Warwickshire

Belmont Recruitment are currently looking for an experienced Housing Rent Officer to join Bromsgrove & Redditch Council on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday (Hybrid).

Key Responsibilities

* Manage rent accounts and maximise income collection through early intervention and recovery action

* Monitor arrears, take enforcement action where required, and prepare cases for court

* Attend court and represent the Council on possession proceedings

* Carry out home visits, tenant interviews and rent surgeries within the community

* Provide advice on housing and welfare benefits and support tenants to maximise income

* Work closely with internal teams and external partners including Housing Benefits, DWP and support agencies

* Support vulnerable tenants through referrals and tenancy sustainment interventions

* Maintain accurate records and produce reports in line with performance and statutory requirements

* Support service improvement initiatives and share best practice within the team

About You

* Proven experience working in housing income, rent recovery or a similar customer-facing role

* Strong knowledge of rent arrears recovery, welfare benefits and relevant housing legislation

* Experience preparing court documentation and attending court hearings

Please apply with an up to date CV ASAP if this role would be of interest to you