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Customer Service Assistant

Job in Warwick, Warwickshire, CV34, England, UK
Listing for: Heart of England Society
Part Time position
Listed on 2026-03-05
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail Support
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 12.31 GBP Hourly GBP 12.31 HOUR
Job Description & How to Apply Below

Overview

We are looking for Customer Service Assistants! Heart of England Cooperative Society are looking for a Customer Service Assistant to join our growing team in our Lower Heathcote, Warwick convenience food store on a permanent, part-time contract for 8-16 hours per week.

Responsibilities
  • Be positive and flexible, with a ‘can do’ attitude.
  • Communicate effectively to deliver excellent customer service.
  • Work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities.
  • Demonstrate passion for convenience retail and our products and go the extra mile.
About You
  • Positive and flexible with a ‘can do’ attitude.
  • Good communicator who is eager to deliver excellent customer service.
  • Team player who helps create a welcoming store environment for customers.
Life at The Society
  • Great Place to Work:
    We are a family who want the best for each of our colleagues, promoting wellbeing and encouraging development through structured Training & Development.
  • First for Customers:
    We are recognised as the ‘go to’ convenience store within the communities we serve, delivering outstanding customer service and store standards.
  • At the Heart of the Community:
    We support local groups, clubs and good causes with the help of our dedicated colleagues and our Community & Membership Team.
Rewards & Benefits
  • Competitive salary of £12.31 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel.
  • Holiday entitlement increases with service and a generous pension contribution.
  • Structured training plan to develop your career and realise your full potential, whether you aim to be the best Customer Service Assistant or to progress to Store Manager.
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