Senior Management Officer

Overview

Warwick District Council,

We are seeking an experienced Housing professional to join our team as a Senior Income Management Officer. If you are a dynamic individual with a strong background in housing management related income recovery and a passion for delivering excellent service by managing, leading and inspiring teams, this could be the position for you.

We are reinventing how our housing services are delivered, come and be a part of that change, playing a role in how we transform how we deliver housing services at Warwick District Council. This is your chance to be part of a bold new chapter for housing services, if you are a passionate about driving positive change and leading teams to deliver excellence, serving a community with a rich heritage, then you are a perfect fit for the role.

The post holder will operate as a subject matter expert, driving maximization of income from rent, and other charges, across a range of tenures, through preventative and pro-active measures by leading a customer facing team who are focused on sustaining tenancies and supporting our residents to thrive in our properties whilst balancing the need to recover income owed to the housing team through rental income, leasehold charges, re-chargeable repairs, or former tenant arrears.