M&E Supervisor

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• Providing leadership to the team. Management, and development of the MITIE contract, ensuring financial, and operational commitments are met and exceeded. Management of all MITIE processes, policies and procedures utilising the team of direct reports.
• Provide leadership, and that contractual commitments are met and exceeded.
• Ensure that opportunities for the strategic development of the contract are developed and continued throughout the duration of the term. Ensure additional services and projects are discussed with the client and MITIE team and delivered highlighting our expertise in these fields.
• Ensuring business policies and processes are effectively communicated and implemented within the contract adhering to all MITIE policies and procedures and utilising MITIE systems.
• Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both MITIE and subcontractors' activities and are regularly reviewed. This involves keeping up to date with the client's policies and making sure where applicable MITIE and our suppliers are adhering to them.
• Ensure optimum staffing structures operate across contract, balancing the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery by utilising MITIE labour.
• Ensure MITIE and suppliers are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Responsible for the training matrix and identifying any mandatory risk areas to MITIE and arranging training for gaps.
• Working with other MITIE managers/colleagues to ensure the collaborative development of the business, effective team working, and support to colleagues. Support MITIE on services on CORP mobile sites as required to ensure compliance on other sites as contract grows.
• Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth. Ensure that these are met and exceeded. Regular meetings with contract support to identify gaps and highlight these to the SLT of the account once appropriate actions taken place.
• Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. This involves responsibility for all QHSE audits and processes across the portfolio and auditing them on an adhoc basis to ensure compliance across the contract deliverables for each building/premises.
• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client/supplier contacts. Dealing with site matters in a confidential and respectful way whilst providing confidence within our MITIE and client team. This involves managing the process and highlighting any risks to the SLT of the account.
• Ensuring all regular client meetings are held whilst meeting the needs of the client.
• Promoting and maintaining the core values of MITIE.
• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Direct line management of engineering team and development and coaching of key personnel through supportive mentoring.
• Delivering effective business communication through TBTs, Technical Updates, QHSE updates, Concept monitoring on PPM and Reactive works, advice, review, leadership and direct contribution to management and team meeting, briefings, consultation forums, correspondence, publicity. This is to be delivered at least monthly and ad‑hoc reporting on these items and other publications, as appropriate should be sent to the contract support to populate for the SLT and contract review packs.
• Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts.
• Provide a learning environment, and appropriate…