Change Lead - NESO

About the role

Are you ready to make a significant impact on the UK's energy future? At the National Energy System Operator (NESO), our mission is to deliver clean, affordable, and sustainable energy for all. We believe in proactive change and effective management as critical drivers of our success. As a Change Specialist, you won't just manage change – you'll deliver meaningful outcomes that transform our business and contribute directly to a brighter, more sustainable tomorrow.

This is a pivotal opportunity within our Major Programme Delivery team to proactively drive sustainable transformation &
change across critical programs and projects, including our vital 24/7 operational control room shift teams. As a Change Lead you will be instrumental in guiding individuals and teams through significant shifts, ensuring a smooth transition from current to desired states. Your focus will be on maximising benefits and delivering tangible value by minimising negative impacts and embedding new ways of working across the business.

Reporting into a flexible central pool of programme/project SMEs, you’ll deploy your expertise across key initiatives within the NESO portfolio.

This role can be based in Wokingham or Warwick and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

• Drive Strategic Change:
  Proactively lead high-complexity change management initiatives, developing comprehensive strategies including robust stakeholder mapping, communication plans, engagement strategies, and resistance management to ensure successful adoption and lasting results.
• Deliver Measurable Impact:
  Conduct thorough impact assessments and develop clear business readiness statements. You'll provide senior stakeholders with vital insights on risks and mitigations, ensuring informed go/no-go decisions and outcome-focused delivery.
• Build Organisational Capability:
  Foster a culture of change readiness by actively understanding and addressing people impacts. You'll coach line managers, empower teams, and build wider business capability, providing tailored support to ensure effective and lasting change.
• Champion Engagement &
  
  Collaboration:
  
  Work closely with project/program leads, sponsors, and Subject Matter Experts. Your ability to engage effectively across all levels will be crucial in ensuring seamless communication and alignment, fostering a collaborative environment where change thrives.
• Govern & Improve for Lasting Value:
  Provide robust governance, assess the quality of change activities, and oversee testing and training phases. You will drive benefits management and lead post-implementation reviews to ensure sustained adoption and continuous improvement, clearly demonstrating the value delivered.

We are seeking a dedicated, self-starting, and experienced Change Specialist with a proven track record in delivering successful business change outcomes. You are passionate about making a meaningful impact and possess:

• A deep understanding of change management principles (e.g., PROSCI) and experience managing the human side of change in complex programs/projects.
• Ability to build and influence relationships, demonstrating proactive engagement with diverse stakeholders at all levels.
• A results-oriented mindset, consistently focused on delivering valuable outcomes and seeing change through to successful adoption.
• Familiarity with Agile/SAFe methodologies for solution delivery is a plus.

Research shows that some people may hesitate to apply unless they meet every requirement. At NESO, we believe potential comes in many forms and we’re committed to a fair, inclusive recruitment process where everyone can show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds to build a workforce that feels valued and respected and represents the communities we serve.

If this role sparks your interest but you’re not sure you tick every box, we still want to hear from you.

A competitive salary between £55,000 - £65,000
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