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Data Analyst Data Science Manager

CX Insight & Oversight Leader

Job in Warwick, Warwickshire, CV34, England, UK
Listing for: National Grid
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    Data Analyst, Data Science Manager
Salary/Wage Range or Industry Benchmark: 69000 - 74000 GBP Yearly GBP 69000.00 74000.00 YEAR
Job Description & How to Apply Below
A leading energy organization is seeking a CX Insight & Oversight Manager to develop a customer insight framework that tracks performance across journeys in the United Kingdom. This role involves designing reports, engaging with stakeholders and shaping strategies for customer experience improvement based on data analysis. Applicants should have experience in CX insight and a strong understanding of analytical tools.

The position offers hybrid working options, with a competitive salary of £69,000 - £74,000 plus benefits.
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