Business Analyst - NESO

About the role

As the National Energy System Operator (NESO) for Great Britain, we hold a unique and vital role at the heart of the energy system. Using engineering and commercial expertise, we balance electricity supply and demand every second—keeping the lights on and power flowing where it’s needed.

The Balancing Programme delivers critical Energy Balancing Capabilities into the Electricity Network Control Centre. These capabilities enable our Control Room teams to secure and balance the GB network in real time, 24/7, 365 days a year—ensuring reliable service for consumers.

That’s why we’re seeking an analytical and proactive Business Analyst with an outcome focused mindset to act as the conductor for Balancing Programme Trials, orchestrating all elements of the trial to ensure seamless delivery that will shape future tools, processes, and technologies.

Your responsibility will be end-to-end trial delivery including, trials design, securing the necessary resources, and acting as the central point of contact for both external participants and internal enablers. Throughout the trial, you will monitor progress and performance to maintain success and produce impactful insights that drive innovation in energy balancing and other critical operations.

This role can be based in Wokingham
, Warwick and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

• Design and Scope Balancing Trials
  Develop trial frameworks that fully meet agreed objectives, ensuring alignment with industry participants and internal stakeholders. Facilitate early engagement to confirm scope, success criteria, and deliverables.
• Define End-to-End Business Processes
  Collaborate across NESO teams to map and implement complete trial workflows, including resource planning and allocation. Ensure processes are robust, efficient, and aligned with operational standards.
• Lead Communication of Trial Deliverables
  Drive clear, timely, and impactful communication of trial goals, progress, and outcomes to internal teams and external stakeholders. Act as the primary liaison to maintain transparency and engagement throughout the trial lifecycle.
• Monitor and Optimise Trial Effectiveness
  Establish processes and metrics to track trial performance against objectives. Identify improvement opportunities during operation and recommend adjustments to enhance outcomes.
• Document and Disseminate Outcomes
  Produce comprehensive, well-structured documentation of trial results, insights, and lessons learned. Ensure findings is effectively communicated to inform future initiatives and shared with internal and external audiences.

We’re looking for motivated and enthusiastic individuals ready to help us shape the future of our energy system. The ideal candidate will:

• Stakeholder Engagement Expertise
  Proven ability to build and maintain strong relationships with a diverse range of internal teams and external industry participants, fostering collaboration and trust.
• Self-Starter with Strong Organisational Skills
  Highly proactive and able to plan, prioritise, and manage time effectively in a dynamic, fast-paced environment. Comfortable taking ownership and driving initiatives independently.
• Product Understanding
  Experience in defining product vision and roadmap, managing backlogs, and ensuring delivery of business objectives. Skilled in aligning stakeholder requirements with strategic goals.
• Business Analysis Capability
  Ability to gather, analyse, and document business requirements, map end-to-end processes, and identify opportunities for improvement. Skilled in translating complex data into clear insights and recommendations.
• Qualifications

A degree in a science, technology, engineering or mathematics or another numerate discipline, or relevant equivalent experience.

A competitive salary between £50,000
-63,000
– dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your…