Impact and Insight Specialist

Location:
Hybrid
Department:
External Affairs & Communications directorate
Salary: £43,500 - £48,000
Contract Type:
Permanent
Hours:
Full Time (35 hours per week)

Closing Date: 19th January 2026, 10.00am

Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway - discount platforms

Overall Purpose

This role works flexibly across the organisation, providing practical support and expertise around impact, learning and insight in relation to their mission.

This is a practical role, which will deliver support across a number of related areas

• Ensuring they are capturing, understanding and using evidence and data to inform the development of our programmes, initiatives, policy positions and wider organisational strategy

• Support the design and delivery their work to ensure we are set up to measure their impact or that of their sector, and providing support both internally and externally

• Capturing and ensuring they are using the insights they generate.

Key Responsibilities

The main duties and responsibilities of the role holder are as outlined below:

Impact and Insight Delivery

• Work with colleagues across the organisation, and in particular programmes and policy teams and wider organisation to help convene, capture, collate and analyse evidence and impact data from external sources, bringing expertise and practical support to the development of transformation initiatives, policy positions, and wider organisational strategy.

• Support the development of impact frameworks for their initiatives, supporting a systems level understanding of the transformation they seek, and at an organisational level.

• Work with colleagues across the organisation to shape and scope the evaluation/learning required to inform their initiatives or those of their members.

• Ensure strategic alignment of evaluation and impact measurement between their initiatives and programmes.

• Analyse and synthesis data and information received from evaluations, grant reports, learning events and other activity to establish key insights

• Create reports and summary insight documents which capture and explain insights succinctly and in ways that help understand and share key insights, informing their policy and the development of future transformation activity.

• Develop sector benchmarking reports to evidence the impact of the sector and the organisation.

Stakeholder Management and External Engagement

• Assist in the design, tendering, mobilisation and management of external evaluators or external suppliers of learning & insight activity.

• Provide strategic and technical insights into externally commissioned evaluations.

• Support colleagues in the design of high quality learning events, and provide additional capacity when required for their delivery.

• Contribute to supporting them to improve their ability to capture learning and insight, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on learning and insight.

Internal Collaboration

• Provide practical support to learning processes and help drive an internal culture of learning and development

• Coach and upskill colleagues in the design and delivery of activity relating to learning, analysis and insight capture.

• Provide expert evaluation support where required across the organisation

• Ensure that colleagues across the organisation are informed of insight and learning emerging from programmes, and work with them to identify areas of interest for further exploration.

• Support governance processes by contributing to reports, papers, feeding back to meetings, review panels or advisory groups.

Other duties
Visibly live their values, including…