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Customer Service Rep Event Manager / Planner Bilingual English Customer Service

Castle Concierge: Craft Magical Guest Stays

Job in Warwick, Warwickshire, CV34, England, UK
Listing for: Merlin Entertainments
Full Time position
Listed on 2026-01-26
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Bilingual, English Customer Service
Job Description & How to Apply Below
A leading entertainment company in Warwick is seeking a Hotel Concierge to deliver unforgettable guest experiences. This role involves ensuring smooth check-ins and check-outs, handling guest inquiries, and maintaining high service standards. Ideal candidates will possess excellent customer service skills, a positive attitude, and a passion for creating memorable moments. The position requires flexibility with shifts including weekends, offering insights into the vibrant environment of Warwick Castle.

Enjoy benefits like discounts and free tickets to attractions worldwide.
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