Customer Service Administrator

Overview

Customer Service Administrator role at Maxi Haulage. This is an exciting role available due to a colleague leaving to travel. You will be trained on all aspects of customer service and administration to ensure the smooth running of our depot, with customer satisfaction as a priority.

• Learn all elements of customer service and administration to ensure smooth depot operations
• Handle driver debriefs and respond to customer queries
• Potentially assist with customs entry and exit paperwork
• Liaise with other depots to maintain and exceed high standards

• Eagerness to learn new skills, a can-do attitude
• Excellent communication skills, both verbal and written
• Strong organisational skills, adherence to deadlines and workload prioritisation
• PC skills with knowledge of Microsoft Word, Excel & Outlook
• Ability to problem solve while remaining calm

Working pattern:
Monday to Friday, 09:00-17:00

Based at Heathcote Depot, Warwick. Flexible working pattern may be required to meet operational requirements due to business needs.

• Excellent salary dependant on experience
• Opportunities for progression
• 28 days holiday (including bh) increasing with service
• Pension scheme
• Savings scheme