Customised Awards Account Manager

Position: Customised Awards Account Manager (Contract)
Customised Awards Account Manager
Kenilworth, Warwickshire

About Us

Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.

Working with a range of partners, we promote opportunities within the sector to an increasingly diverse audience. Each year, over 116,000 learners access our courses across the UK, addressing skills challenges and supporting businesses with innovative solutions.

As we go through an exciting period of growth, we are now looking for a Customised Awards Account Manager to join us for a 12-month, fixed-term contract on a full-time basis, working 37.5 hours per week.

The Benefits

- Salary of £30,000 per annum
- 25 days’ annual leave, increasing with service
- Defined contributory pension scheme or pension auto-enrolment scheme
- Professional development and career growth opportunities
- Collaborative and friendly work environment
- Employee assistance scheme
- Hapi – employee benefits and wellbeing platform
- Medical cash plans
- Enhanced maternity and adoption pay
- Rewards for length of service
- Health and wellbeing events and initiatives
- Free voluntary day
- Employee rewards
- Free parking
- Free drinks

This is a fantastic opportunity for a customer-focused account manager to join our vibrant organisation.

You’ll have the chance to work with our highly regarded customised awards during an exciting period of growth, gaining valuable exposure that will strengthen your professional expertise.

What’s more, you will be able to build a strong network of clients, forging meaningful relationships that will help you make a success of your contract, as well as your long-term career prospects.

We look forward to working with you!

The Role

As a Customised Awards Account Manager, you will support the growth and management of customised award providers and programmes.

Specifically, you will engage with both prospective and existing providers to onboard new partners and drive growth and income through the sale of customised awards, delivering effective account management to our customised awards providers.

You will also help ensure quality standards are maintained, while co-ordinating the administrative processes that support the smooth running of the customised function.

Additionally, you will:

- Act as the first point of contact for enquiries relating to customised awards
- Support providers in the effective use of Quartz Web
- Identify gaps in the customised award provision and secure new customised providers/courses
- Assist with updating work instructions, policies and processes on Share Point
- Maintain accurate data and documentation in line with internal processes and GDPR requirements
- Support wider industry and business programmes

About You

To be considered as a Customised Awards Account Manager, you will need:

- To be skilled and experienced in customer account management and relationship management
- Organisational skills with the ability to prioritise and manage multiple tasks
- Excellent attention to detail and a commitment to deliver high standards
- Good Microsoft Office skills, especially Word and Excel and internal systems, particularly Quartz
- A full, valid driving licence and access to a vehicle (due to our location)

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other organisations may call this role Account Manager, Client Relationship Manager, Provider Account Manager, Training Provider Manager, Business Development Executive, or Partnerships Executive.

Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to become our Customised Awards Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency