Production Supervisor

Production Supervisor

Location: Warwick, RI

Starting Pay: $65K base salary per year DOE

Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas, frames, announcements, and Greek accessories as well as motivation and recognition programs.

Since 1920, our team has worked alongside students, faculty, and staff on campuses nationwide to help build a stronger community and celebrate student milestones. Our continued success relies on hiring extraordinary talent, with a passion for making a difference and eagerness to roll up the sleeves, to help us write the story of our next 100 years.

Your Opportunity

The Herff Jones Jewelry Manufacturing team is looking for a Production Supervisor to join our HJ Family.

Here’s How You Will Make An Impact

• Lead production operations to ensure schedules are met while maintaining quality standards and cost targets.
• Drive continuous improvement initiatives to enhance efficiency and reduce waste.
• Promote a culture of safety, accountability, and teamwork across all production areas.
• Support company goals by improving key performance indicators such as On-Time Delivery (OTD), First-Pass Yield (FPY), and productivity.

Production Management What You Will Do On A Daily Basis:

• Ensure production schedules are met while maintaining quality standards and cost targets.
• Monitor workflow and adjust resources to meet changing priorities and customer demands.
• Participate in the production planning process by providing input on capacity, staffing, and material requirements to support accurate scheduling.
• Maintain accurate inventory of raw materials, supplies, and finished goods.
• Prepare and maintain accurate production reports and documentation.
• Serve as the primary liaison between production teams and management, ensuring clear communication of goals and expectations.

Safety & Compliance

• Enforce safety standards and regulatory compliance (OSHA, MSDS).
• Conduct regular safety audits and lead corrective actions.
• Promote a culture of safety and accountability among team members.
• Know hazardous materials used within the work team and appropriate emergency actions.

Quality Assurance

• Monitor product quality and implement corrective actions for defects or process issues.
• Collaborate with Quality and Engineering teams to improve first-pass yield and reduce rework.

Team Leadership & Development

• Supervise and coach production staff, including group leaders.
• Implement cross-training programs and maintain a skills matrix for team development.
• Conduct performance evaluations and provide feedback aligned with company goals.
• Assist in recruiting, onboarding, and training new employees.
• Foster a positive work environment that encourages teamwork, accountability, and continuous learning.

Continuous Improvement

• Identify and implement process improvements to enhance efficiency and reduce waste.
• Support Lean manufacturing initiatives and participate in Kaizen events.
• Track and report key performance indicators (KPIs) such as OTD, productivity, and cost per unit.

Budget & Equipment Oversight

• Monitor and control departmental labor and supply costs.
• Coordinate preventive maintenance and report equipment issues promptly.
• Understand and explain cost variances within department control and provide action plans.

Problem-Solving

• Address operational challenges quickly and effectively to minimize downtime.

What You Will Bring The Table

• Strong leadership and team development skills with experience supervising production staff.
• Knowledge of Lean manufacturing principles and continuous improvement methodologies.
• Ability to analyze and explain cost variances and implement corrective actions.
• Excellent communication skills for interacting with employees and management.
• Problem-solving mindset with the ability to adapt to changing priorities.
• Experience in production planning and scheduling processes.
• Proficiency in monitoring and improving safety, quality, and productivity metrics.

Physical Activities

• Ability to move freely throughout the plant and office areas during the workday.
• Lift objects up to 40 lbs as needed.
• Good vision and color recognition for quality checks.
• Ability to work extended hours during peak production periods.
• Tolerance for above-average stress during busy seasons.

JOIN THE BEST TEAM ON CELEBRATING STUDENT MILESTONES About Herff Jones

Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones’ products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long‑term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the…