Premium auditor, Financial Analyst

Overview

This role involves working closely with insureds to obtain data, primarily through telephone interviews or in person when warranted; delivering exceptional customer experience by responding to customer inquiries, explaining policy transactions to ensure understanding of changes in premium, and expediting adjustments to ensure resolution; and collaborating with underwriting, claims, and loss prevention staff to share information and to analyze and summarize audit findings.

• Work closely with insureds to obtain data, primarily through telephone interviews or at times in person if deemed warranted.
• Provide exceptional customer experience by responding to customer inquiries, explaining policy transactions to ensure understanding of changes in premium, and expediting adjustments to ensure resolution.
• Work collaboratively with underwriting, claims, and loss prevention staff to share information and to analyze and summarize audit findings.

Requires Associate’s degree and three years related experience OR equivalent combination of education and experience. Must have excellent communication skills, both written and verbal, in order to work effectively with all levels of staff. Proficient with Microsoft Excel and Word. Ability to work with audit specific and business application software. Knowledge of insurance operations and NCCI Classifications/Basic Manual Rules preferred, but not necessary.

• Competitive base salary along with a broad range of compensation initiatives
• Comprehensive health plans, life insurance, and wellness programs
• Retirement savings plan and 401(k) educational programs
• Learning and development opportunities
• Friendly and supportive atmosphere
• Professional environment based on knowledge sharing and teamwork
• Work/family and employee assistance programs
• Dedication to the health and wellness of our employees