Operations & Volunteer Coordinator

Founder & Executive Director, Amenity Aid

Position: Operations

Location: Amenity Aid, Warwick, RI

Job Type: Part-time (20-24 hours per week with paid breaks)

Salary: $19-20 per hour (Non-exempt)

Are you a passionate, socially driven professional who thrives in an entrepreneurial environment? Amenity Aid is looking for a versatile Operations & Volunteer Coordinator to serve as the heartbeat of our Warwick-based nonprofit. This is a unique opportunity to join a young, fast-growing charity and directly influence our mission to provide essential hygiene products to those in need.

The ideal candidate is a proactive problem-solver who can seamlessly transition from hands‑on tasks—such as leading volunteer teams and organizing warehouse supplies—to detail‑oriented administrative work, including program data tracking. Reporting directly to the Executive Director, this role ensures our programs run efficiently, our partners feel supported, and our operational data is accurate.

Amenity Aid is Rhode Island’s only hygiene bank, providing essential hygiene products to those in need through our partnerships with 11 social service agencies around the state. We operate like a food bank, but for hygiene products that food banks typically don’t provide. We exist solely to provide desperately needed hygiene products in full and travel sizes to vulnerable populations throughout Rhode Island—including individuals of all ages who are unemployed, underemployed, unhoused, at‑risk veterans, low‑income, immigrants, refugees, and victims of violence and abuse via a network of partner agencies.

Amenity Aid supplies products to partner social service agencies that serve these populations; those agencies, in turn, provide products directly to individuals in need.

Operations & Warehouse Coordination

• Order Fulfillment:
  Pack and prepare hygiene product orders with close attention to detail, following all standard operating procedures (SOPs).
• Inventory & Supplies:
  Order hygiene products and warehouse supplies as needed; maintain up‑to‑date inventory records and record in‑kind donations accurately.
• Logistics:
  Coordinate shipping logistics with suppliers and product donors.
• Facility Maintenance:
  Maintain a clean, organized, and safe warehouse environment for staff and volunteers.
• Equipment Operation:
  Safely move product pallets using an electronic pallet jack (training provided; no manual pushing/pulling required).
• Problem Solving:
  Proactively address issues related to equipment maintenance, safety protocols, and overall warehouse functionality.
• Operational Reporting:
  Accurately collect program data, ensuring measurable outcomes are documented.
• Waitlist Management:
  Oversee the onboarding process for organizations seeking to join our waitlist to become partners. Coordinate monthly soap distribution events for waitlisted organizations.

Volunteer Coordination

• Facilitation:
  Oversee volunteer scheduling for all programs and events; lead volunteer sessions with confidence, creating a welcoming, productive experience.
• Instruction:
  Onboard volunteers and monitor activities, ensuring tasks are prepared in advance to maximize efficiency and engagement.

Partner Agency Support

• Relationship Management:
  Maintain and strengthen relationships with partner agencies, soliciting feedback to improve the program.
• Field Work:
  Schedule and execute quarterly site visits with team members to partner agencies to ensure our program is relevant and serving the needs of neighbors to the best of our ability.
• Reporting:
  Distribute and record bi‑annual impact reports from partner agencies.
• Executive Support:
  Assist the Executive Director in preparing and executing the annual partner meeting.

Administrative Support & General Duties

• Office Presence:
  Serve as the first point of contact for guests and respond to phone calls and community inquiries.
• General Upkeep:
  Perform light office upkeep (restocking supplies, trash removal).
• Executive Director Assistance:
  Provide flexible support to the Executive Director across the organization as needed.

Experience Level: 2–4 years of experience in operations or program…