Scheduling Coordinator Specialist

Scheduling Coordinator Specialist

Office-Based | Connecticut or Rhode Island | Full-Time

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off

You’re a master scheduler. You take real pride in building schedules that work — for clients, caregivers, and the team. You notice gaps before they become problems, and you don’t like loose ends. When things change you stay steady and figure it out.

As a Scheduling Coordinator, you’ll keep care consistent and dependable. Clients don’t miss visits, and caregivers feel supported and clear on where they need to be.

The position can be based out of either our Norwich, Connecticut, or Warwick, Rhode Island office and supports scheduling for both CT and RI operations.

• Owning and managing high-volume caregiver and nurse schedules
• Schedule across New London County, CT (Southeastern) and Kent, Washington, and Providence County, RI
• Working closely with case managers to match caregivers to client needs
• Reviewing schedules daily so billing and payroll are accurate
• Serving as a primary point of contact for caregivers, clients, and clinical staff
• Communicating schedule changes clearly and promptly
• Keeping caregiver availability, coverage, and leave records up to date
• Tracking required HR documents and training compliance
• Documenting scheduling issues and workflows in Taskworld
• Recognizing caregivers who show up, step up, and go above and beyond
• Participating in a rotating evening and weekend on-call schedule
• Supporting general office needs when scheduling is covered

• 3+ years in a fast-paced office environment
• 3+ years managing schedules for 15+ clients using an electronic system or EMR
• 2+ years handling front-line office communications
• Home care or clinical scheduling experience is a plus, not a requirement

• Pride in accuracy, consistency, and follow-through
• Ability to stay calm and think clearly when plans change
• Strong communication and documentation habits
• Respect for confidentiality and HIPAA requirements
• A mindset of ownership — you see the schedule as your responsibility

• Comfortable using scheduling platforms and digital tools
• Working knowledge of Google Workspace and Microsoft Office
• Experience with Taskworld, Axis Care, or similar systems is helpful

When the schedule is solid, everything else works better. Clients receive the care they expect, caregivers know they’re supported, and the team can focus on doing their jobs well. If you take pride in being the person who makes that happen, you’ll feel at home in this role.

Apply now and join our team.