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Sales Coordinator, Business Development

Job in Warrington, Cheshire, MK46, England, UK
Listing for: Sunbelt Rentals UK & Ireland
Full Time position
Listed on 2026-01-26
Job specializations:
  • Sales
    Business Development, Customer Success Mgr./ CSM, Sales Administrator, Sales Development Rep/SDR
Job Description & How to Apply Below

We have an exciting new role for a Frontline Co-ordinator to join our new team in Warrington! This role is office based, hybrid working is not available.

The Frontline Co-ordinator acts as a first point of contact for queries received via the Sunbelt Rentals website and telephone numbers, triaging omni-channel cases within Salesforce, ensuring enquiries are routed to the correct teams, identifying leads and opportunities for the sales function. While also filtering out non-value enquiries to maintain service efficiently and support customer acquisition.

Key Responsibilities
  • Monitor and manage omni channel cases via Salesforce, assign cases to appropriate departments, and maintain service SLAs
  • Identify sales leads from enquiries forwarding leads to relevant sales teams using Salesforce, and close non-value enquiries
  • Serve as first point of contact via telephone, allocating calls across the business based on enquiry type and urgency
  • Maintain accurate case records, collaborate with Salesforce Administrators to improve case handling processes, and support with the reporting and dashboard updated related to enquiry volumes and outcomes
  • Work closely with Sales, Marketing, and Operations to align triage processes, and share insights on enquiry trends with internal stakeholders
What we offer?
  • Real Living Wage Payer
  • Excellent development opportunities
  • Exceptional benefits including:
  • Incentive scheme
  • Life Assurance
  • Employee assistance programme
  • Opportunity to buy and sell holidays
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