Quotation Coordinator

Responsibilities

• Managing the preparation accuracy and timely delivery of customer quotations.
• Ensuring pricing proposals are completed in line with company standards, client requirements and profitability goals.
• Working closely with service and Sales operations teams to gather information, clarify specifications and provide customers with competitive and professional quotations.
• Maximising aftersales ad‑hoc revenues and margin through the production of professionally presented and targeted quotations covering (but not limited to) ad‑hoc repairs, wheel & tyre replacement, accident damage & misuse, PPM contracts, chargeable work arising from service / from Thorough Examination, chargeable modifications, chargeable retrofits.
• Co‑ordinating with service engineers, controllers, supervisors and Regional Service Managers to maximise the effectiveness of service quotations ensuring revenue and margin opportunities are optimised.
• Generating off‑hire damage rectification quotations in conjunction with rental control contract administration workshop and field service functions.
• Continuously monitoring outstanding quotations with customers and liaising with appropriate personnel to obtain a customer order number where necessary.
• Negotiating a commercially viable price acceptable to customers and in line with margin guidelines for Linde MH UK.
• Utilising effective negotiation closing strategies with each customer to obtain customer order and maximise quotation conversion.
• Developing on‑going customer relationships to ease the negotiation of quotation closure.
• Conducting each transaction with external and internal customers in a professional and competent manner consistent with maximising customer satisfaction and encouraging repeat business revenue and profit growth for the business.
• Undertaking this role in compliance with Health and Safety requirements.
• Performing other duties commensurate with the salary for this position as management may from time to time ask upon request.

• Excellent customer service skills.
• Basic commercial negotiation & closing skills.
• A high level of communication with ability to communicate effectively via telephone and email.
• Impeccable attention to detail.
• IT skills (Microsoft Office suite).

Required Experience: IC

Key

Skills:

• Corporate Risk Management
• Electronics
• Infection Control
• Bakery
• ELV
• Accident Investigation

Employment Type: Full‑Time

Experience: years

Vacancy: 1