Business Analyst

Work Type - Hybrid

Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

Salary - £45,974

United Utilities keeps the North West flowing. As a FTSE 100 business with a purpose rooted in creating a stronger, greener and healthier region, we’re investing in people, technology and innovation to shape the future of water. And we’d love you to be part of it.

United Utilities keeps the North West flowing. As a FTSE 100 business with a purpose rooted in creating a stronger, greener and healthier region, we’re investing in people, technology and innovation to shape the future of water. And we’d love you to be part of it.

• Supporting the delivery of transformation initiatives by identifying business needs and defining clear, actionable requirements.
• Working across cross‑functional teams to gather insights and ensure alignment between stakeholders and delivery teams.
• Investigating operational issues and opportunities, analysing root causes, and helping shape effective business solutions.
• Specifying data, information flows and process improvements that support business objectives.
• Contributing to the development of business cases and holistic solutions across people, processes, information and technology.
• Applying a range of analysis techniques, modelling approaches and documentation standards.
• Supporting continuous improvement of our business analysis practices, tools and methods.
• Conducting proof‑of‑concept or prototyping exercises to test feasibility and value.
• Building strong relationships with stakeholders and understanding their influence and interests.

• BCS Practitioner Certificate in Business Analysis or equivalent experience.
• Experience working across the full project lifecycle.
• Exposure to Agile and traditional delivery approaches.
• Strong communication skills, both written and verbal.
• Experience using tools such as JIRA, Confluence, Visio or similar.

• Agile or SAFe certification (e.g., Agile
  
  BA, SAFe BA).
• Experience in complex change or transformation programmes.
• Sector knowledge in utilities, finance or digital transformation.
• Degree (or equivalent) in Business, Technology or a related field.

• 26 days’ annual leave, rising to 30 with service, plus 8 bank holidays
• Competitive pension scheme with up to 14% employer contribution
• Up to 7.5% performance‑related bonus
• Company‑funded healthcare plan
• My Gym Discounts  – up to 25% off gym memberships and digital fitness
• Best Doctors, Salary Finance and Wealth at Work support
• Discounts, deals and the EVolve car scheme
• Employee Assistance Programme and mental health first aiders
• Share Buy scheme
• MORE Choices flexible benefits
• Enhanced parental leave

We’re committed to building an inclusive workplace where everyone feels valued, supported and able to be themselves. We welcome applications from all backgrounds, communities and industries diversity strengthens our teams and helps us deliver better outcomes for the North West.

We may be unable to offer sponsorship for this vacancy.

In the event that we have a high level of interest in this role, so there’s a chance we may need to close it earlier than originally advertised.