Information Technology Support Engineer

Are you at the beginning of your IT career and ready to build real, hands‑on experience in a supportive, forward‑thinking environment?

This is more than just a 1st Line role, it’s a genuine launchpad into a long‑term IT career. If you’re driven and passionate about technology, this opportunity will give you the exposure and progression path you’ve been looking for.

• Providing 1st Line technical support to users across the organisation.
• Troubleshooting hardware, software, and network issues.
• Supporting and administering Microsoft 365 environments.
• Assisting with server maintenance and basic networking tasks.
• Escalating complex issues to senior engineers while learning from them.
• Contributing to IT projects and infrastructure improvements.
• Experience in an IT support or customer‑facing technical role.
• Knowledge of Microsoft 365, Servers, and basic Networking.
• A genuine passion for IT and developing your career.
• A driven, motivated, and proactive mindset.
• Home labs, self‑learning, or technical certifications
• Full UK driving licence
• IT Apprenticeship or Degree
• Clear interest in progressing into Infrastructure or Engineering roles

This is an office‑based role in Warrington, giving you direct access to senior team members and hands‑on systems, perfect for learning quickly and building strong working relationships.

You’ll be part of a collaborative team that supports each other, shares knowledge, and encourages development. If you’re someone who asks questions, takes initiative, and wants to grow, you’ll thrive here.

If you’re looking for your next step, then this is your chance to build real technical depth, gain exposure to infrastructure, and create a clear path toward infrastructure level roles.

If this sounds of interest, then please apply now!