Spécialiste en gestion de troupeau​/Herd Management Specialist Drummondville

Free day to volunteer

• Gain expertise in GEA FT’s “Robotic Milking Concept” and “Good Cow Milking” techniques, including basic hygiene knowledge.
• Provide expert on‑farm and remote support, training, and usage guidance for Dairy Plan, Dairy Net Suite, Cattle Eye, and Cow Scout software, while maintaining familiarity with other industry software.
• Serve as the knowledge expert for Canada-specific reporting and documentation (Dairy Trace, Pro Action, CQM, etc.).
• Offer basic technical support to North American GEA dealers via phone, email, and Team Viewer for both conventional and automatic milking equipment.
• Analyze pre‑sale and pre‑startup herds, prepare dealers and customers, lead milking system startups, and provide follow‑up support.
• Develop, update, and deliver training on herd management software to dealership technicians.
• Support the field technical team, perform software updates, and monitor test farms.
• Advise dealers and customers on herd management, performance, and software‑related issues.
• Resolve customer technical issues and escalations.
• Collaborate with external partners to train and support GEA software interfaces.
• Submit call reports, progress updates, and dealer evaluations to management.
• Coordinate with sales personnel on new prospects, potential issues, and dealer matters.
• Report needs for new products, design, or software changes to your manager.
• Attend trade shows and industry meetings as required.

• Bachelor’s degree in agriculture, technical, animal science, or related field with 4+ years of experience, or 8+ years of relevant experience without a degree.
• Proficient in both French and English
• Extensive background in dairy or animal agriculture.
• Experience with computer software and networking.
• Proficient in herd management software and data handling.
• Hands‑on experience in production agriculture systems.
• Strong team leadership and collaboration skills.
• Adaptable with the ability to develop quick action plans.
• Skilled in training, teaching, and technical presentations.
• Excellent organization, communication, and interpersonal skills.
• Willingness to travel up to 60%.

GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.