Digital Marketing Project Manager

Digital Marketing Project Manager

12-Month Fixed-Term Contract

We are currently seeking an experienced Digital Marketing Project Manager to support a high-impact digital transformation programme for our client in Warrington. This role sits at the heart of their sales growth and customer experience strategy and will lead several complex, business-critical initiatives across marketing technology, CRM, e-commerce and billing platforms.

This is a hands‑on delivery role suited to someone who thrives in fast‑paced, multi‑system environments, enjoys “spinning plates,” and can confidently manage multiple stakeholders across a matrix organisation.

You will be responsible for leading and coordinating delivery across the following work streams :

• Hub Spot Implementation & Rollout
• Hub Spot rollout across five business areas
• Replacement of two existing CRMs
• Integration with Microsoft Dynamics 365 for sales teams
• Two‑way data integration across platforms
• E‑Commerce Replatform
• Delivery of a new e‑commerce platform within critical compliance timelines
• Oversight of Magento (or alternative platform) replatforming
• Managing non‑PCI compliance risks and delivery deadlines
• Streamlining a complex, acquisition‑led technology stack
• E‑Billing & Customer Portal Transformation
• Expansion of e‑billing and invoice capabilities
• API‑based integrations
• Web and customer portal integration (“MyAccount”)
• Coordination with internal and third‑party systems

• Lead end‑to‑end delivery of multiple concurrent digital and IT projects
• Manage cross-platform integrations across CRM, web, data, billing and e‑commerce systems
• Own project governance including planning, RAID logs, change control, reporting and benefits tracking
• Coordinate stakeholders across IT, Marketing, Sales, Finance, Operations, Legal / Info Sec and external agencies
• Act as the bridge between technical teams and commercial / marketing stakeholders
• Manage third‑party agencies (development, Hub Spot, web, creative, email, SEO / PPC)
• Navigate organisational complexity, duplication and legacy systems
• Drive progress in environments where internal teams have limited capacity
• Communicate clearly with senior stakeholders, developers and non‑technical teams

• Proven experience in Project Management delivering complex, multi‑system programmes across a large organisation
• Strong background in technical delivery across marketing technology, CRM, web and / or e‑commerce platforms
• Demonstrable experience managing cross‑functional, multi‑divisional stakeholders
• Confident managing agency‑led development environments
• Experience operating in large, growing or acquisition‑led organisations with complex brand or system structures

• CRM & Marketing Automation:
  Hub Spot, Microsoft Dynamics 365
• E‑Commerce:
  Magento or modern e‑commerce platforms
• Data & Integration:
  Two‑way data integrations, Azure, data lakes, BI tools
• Web & Analytics:
  Word Press, GA4, Google Tag Manager
• Billing & Finance Systems:
  Digital billing portals, API‑based billing solutions (e.g. Adair – nice to have)

This role is not a developer position, but requires strong understanding of systems, data flows, integrations and marketing technology.