EMEA Technology Director

Who We Are

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

The New Balance EMEA Tech Team is responsible for driving the delivery of technology initiatives for the region, partnering closely with the regional business, our global technology, and DTC teams, alongside our delivery center in India to deliver best‑in‑class technology products & capabilities in support of our fast‑growing region. As we accelerate our global digital transformation, we are seeking a Technology Director to lead our EMEA team!

This role reports to the Head of International Technology and works closely with the NB technology teams across the region and the globe as well as critical regional and functional business partners across Operations & Logistics, Manufacturing, Finance, DTC, and Strategy, among others. This role is office‑based and open to either our Warrington, UK or Amsterdam office, and requires travel across the region to visit countries, Regional HQs, DCs, Factory, Retail Stores, industry events and other related events as required – 40‑50% of travel will be needed throughout the year.

• Set a clear vision and inspire teams to achieve ambitious goals, cultivating a high‑performance, inclusive culture.
• Develop and implement IT strategies aligned with New Balance’s global and regional business goals.
• Stay ahead of technology trends, identifying innovations that enhance user experience and drive business performance.
• Execute digital transformation initiatives to improve operational efficiency and customer engagement.
• Serve as a role model, mentor, and coach, actively developing future leaders within the organization.

• Champion transformation initiatives, managing organizational resistance and fostering a culture that embraces innovation and continuous improvement.
• Drive adoption of new technologies and business processes, ensuring successful implementation and sustained change.
• Demonstrate agility and adaptability in aligning regional and global priorities.

• Build and sustain a strong talent pipeline by identifying, developing, and retaining high‑potential team members.
• Implement succession planning and career development programs to ensure organizational resilience and bench strength.

• Proactively engage and influence a diverse set of stakeholders, balancing competing priorities and building consensus across functions and geographies.
• Establish and maintain strong relationships with key stakeholders, including regional business leaders, external partners, and global technology leaders.
• Communicate effectively with global headquarters regarding regional operations, financial performance, and technology initiatives.
• Function as a business partner and trusted advisor to the Regional Business leadership team.
• Thrive in a matrix‑led organization by collaborating across multiple reporting lines, navigating ambiguity, and influencing outcomes without direct authority.
• Work effectively with peers responsible for Infrastructure, DTC, and global technology product organizations.
• Partner with global technology leaders to align and adopt enterprise solutions, supporting the rollout of the Global Technology stack to the region.

• Oversee day‑to‑day operations of the Technology Function, ensuring system reliability, security, and efficiency.
• Manage the Regional Technology budget, ensuring effective allocation of resources to meet current and future needs.
• Lead and manage large‑scale technology projects, ensuring they meet performance metrics and are completed on time and within budget.
• Ensure compliance with local, state, and federal regulations, as well as global standards.
• Engage and motivate team members…