Night Residential Supervisor Penketh

Overview

Job Title: Night Residential Supervisor

Pay Details: £13.21 + £1 Night enhancement

Hours: 24-36 Hour per week

Location: Heathside, Penketh, Warrington UK

Heathside is a 37-bed residential home and The Mews is a 25-bed home. We support older people and people with dementia in our residential homes, offering permanent or respite stays. Both homes are adjacent and collaborate on activities, but each provides a distinct living experience. Read more about each home on our website.

Our approach is person-centred: everyone we support is different, so we create bespoke support plans and personalise daily routines.

A Day in the Life of a Residential Supervisor

In this role, you will work closely with and provide key support to the Senior Supervisor. Your days are varied, including hands-on care and supervisory duties. You will lead with a person-centred approach, ensuring each individual receives tailored care. You will be a senior figure to colleagues, offering leadership and fostering a warm, respectful environment. With effective communication and a passion for making a difference, you will help create a caring community that supports growth and independence.

You will receive comprehensive training and the support of your team to provide a wide range of assistance—from personal care to being a friendly presence, while respecting individual histories and preferences.

Our Employee Benefits

• Welcome Bonus: £500 (not applicable if sponsorship or agency fees apply)
• Training and Development: in-house and accredited courses; qualification costs may be covered;
  Level 2 or above eligibility bonuses (£150) and £50 for passing the care certificate
• Health and Wellbeing Support: 24/7 access to GP
• Blue Light Card and other discount schemes: card cost covered; discounts on childcare, shopping, and online training
• Night Enhancement: £1 per hour for hours between 8pm and 8am
• Free Meals: for staff on 12-hour shifts
• Refer a Friend: £200 if a referred friend joins
• Christmas Enhancement (Double Time): double-time pay for allocated Christmas hours
• Ongoing Technological Advancements: access to care plans and rota apps with training
• Get Paid As You Earn - Flex Earn: access a portion of earnings before payday

What Are We Looking For

• 2 years of experience in care
• A Level 2 qualification or significant experience
• Demonstrated leadership aligned with the organisation's values
• Ability to lead a shift and supervise colleagues
• Flexible and adaptable approach

Job Title: Residential Supervisor

Responsible to: Service Manager

Responsible for: A designated cohort of service colleagues

Values

Supporting rights, needs, choices and dreams;
Seeing the possibility to make a difference;
Being financially responsible and sustainable;
Embracing technology and innovation;
Appreciating every colleague's contribution

Job Summary

To support the Service Manager in the day-to-day running of the service and ensure high standards of care are delivered. This includes contributing to colleague supervision, supporting performance, promoting dignity and respect, and ensuring high-quality care, safeguarding and compliance.

Leadership

• Provide leadership and effective performance oversight for colleagues
• Support the Service Manager in developing the service and improving quality
• Support delivery of service objectives and required changes

Colleagues

• Support induction, retention and development of colleagues
• Support the Service Manager to ensure the correct skill mix and staffing levels
• Provide supervision and development to allocated team members
• Ensure regular, effective communication within the service

Business

• Follow WCL financial procedures
• Support compliance with contract agreements

The People We Support

• Contribute to a caring environment aligned with guidelines and legislation
• Support effective communication with individuals, families and stakeholders
• Contribute to high standards of care including medicines management and access to professionals
• Seek and share views of people we support
• Support meal-related tasks including heating/serving food and preparing simple snacks
• Maintain hygienic kitchen/dining areas
• Encourage food-related engagement and…