Service Manager

Overview

Community Integrated Care is seeking a dedicated health and social care professional for a Service Manager role based in Burtonwood, Warrington. This is an exciting opportunity for a skilled and experienced leader, as you will lead a team of one assistant manager and Advanced Support Workers, supporting one young man with a learning disability, Tourette’s, OCD and complex needs, to lead the Best Lives Bolder approach.

• Lead and develop a team of Advanced Support Worker Specialists, ensuring they feel supported, motivated and confident in their roles.
• Deliver effective practice leadership and ensure consistent implementation of personalised support plans.
• Model best practice, facilitate positive risk-taking, promote reflective practice and continuous learning.
• Collaborate with the NHS National HOPE(s) Team to ensure therapeutically informed, structured and responsive care.
• Uphold quality, safeguarding and robust care planning, risk management, and accurate record keeping.
• Drive high standards, accountability, and continuous improvement to help the young man reach his potential.

As Service Manager, you will lead, inspire and develop a team of specialists, delivering person-centred, life-changing support and working with the NHS HOPE(s) Team and other professionals to uphold best practice and safeguarding.

• Experience as a leader in complex care, autism, or supporting people with complex behaviours; track record of developing high-performing teams.
• Ability to manage behaviours that may challenge using proactive, reflective and innovative approaches.
• Organised, resilient, emotionally intelligent, and able to inspire and motivate others.
• Professional qualification in Health and Social Care (e.g., Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England)) or equivalent.
• Level 5 Diploma in PBS (Positive Behaviour Support) or be willing to work towards.
• Comfortable using basic IT systems; training provided if needed.

• Salary from £42,000 per year
• 4 day working week
• 20 days sick pay
• Level 5 diploma in PBS
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning charity that invests profits back into the people we support, our workforce and local communities
• Managed by supportive senior leaders
• 28 days annual leave inclusive of statutory bank holidays (pro-rated for part-time)
• Pension scheme
• No uniform – we wear casual clothes
• Flexible working hours and shift patterns
• DBS paid by us
• Shopping discounts scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial hardship fund
• Investment in wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work to enrich the lives of people with diverse care needs, guided by the principles of choice, dignity and respect. Our vision is “Your Life, Your Choice” and our strategy “Best Lives Bolder”. We have strong values and have won or shortlisted for over 100 national and regional awards.

We are focused on our people, investing in pay, recognition, wellbeing and development. We provide training, support and PPE, and encourage career progression within the organisation.

For more information or to discuss the role before applying, please contact Victoria Andrews, Recruitment Specialist, on or

We are an Equal Opportunities and Disability Confident employer.