Head of Quality

Overview

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure.

We are looking for an experienced and influential Head of Quality to lead our organisation-wide Quality Strategy and strengthen our integrated Quality Management System. This role is key to our transition into a mature corporate operating model and will ensure consistent governance, assurance, and compliance across major projects, infrastructure delivery, and controlled environments.

Reporting to the Engineering Director, you will provide leadership across a matrix structure and act as the senior authority on quality for internal teams, clients, and regulators.

• Lead the development and delivery of our company-wide Quality Strategy, shaping how quality operates across the business.
• Take ownership of the Quality Management System, ensuring processes are clear, controlled, and continuously improved.
• A key part of your role will be helping the business shift from project-led quality practices to a unified corporate framework.
• Ensure we meet ISO 9001, ISO 19443, ISO 27001 and relevant regulatory requirements, keeping the organisation audit-ready.
• Drive the roadmap toward nuclear‑grade capability, strengthening readiness for highly regulated environments.
• Provide independent quality oversight, supporting stage‑gate reviews and bringing assurance into major project decisions.
• Champion continuous improvement by using root‑cause analysis, CAPA, and performance insights to enhance delivery.
• Support and develop the Quality team, building capability for high‑integrity environments.

• Senior‑level quality leadership experience within engineering, infrastructure, energy, utilities, or nuclear sectors.
• Experience working across matrix organisations and helping improve governance maturity.
• Strong knowledge of nuclear or high‑integrity frameworks – ideally including ISO 19443.
• Solid understanding of ISO 27001 and integrated management systems.
• A degree in Engineering, Quality or a related discipline, along with ISO 9001 Lead Auditor status.
• Additional auditor qualifications or chartered status (CQI, CEng) would strengthen your profile.
• Ability to influence effectively and support cultural and behavioural change across diverse teams.
• A structured, analytical approach to problem‑solving and improvement.

We offer a range of benefits designed to support your life in and out of work, including:

• Being an employer of choice and a great place to work, attracting diverse and talented people.
• Our ENABLE inclusion networks to foster belonging.
• Participation in Top 100 UK companies supporting army veterans.
• Values that shape our culture:
  Responsibility, openness, teamwork, ambition.
• Industry‑recognised programmes, training and development for all career stages.
• Exceptional time to be part of M Group.

Please note:

Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd‑party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.