Transport Administrator

Location: Appleton Thorn

Job Title:

Transport Administrator

Location:

Warrington
Salary: £28,000 per annum
Working Days:
Tuesday to Saturday

About the Role:

We are seeking a highly organised and motivated Transport Administrator to join our busy transport team. This is a key role in supporting the day-to-day operations of the transport function, ensuring that services are efficient, reliable, and customer-focused.

Key Responsibilities:

* Provide comprehensive administrative support to the transport team.

* Handle incoming telephone and email enquiries in a professional and timely manner.

* Assist with routing and scheduling tasks for the delivery fleet using planning tools.

* Maintain accurate records, including scanning, photocopying, filing, and data entry.

* Support the Transport Front Desk, Compliance Administrator, and Customer Service team when required.

* Liaise with customers, drivers, and internal departments to ensure clear communication.

* Contribute to achieving service level agreements (SLAs) through timely and accurate processes.

* Promote compliance with company policies, procedures, and transport legislation.

Knowledge,

Skills & Experience:

* Previous experience in an administrative role, ideally within transport or logistics.

* Strong knowledge of Microsoft Office (Word, Excel, Outlook).

* Ability to prioritise workloads and meet strict deadlines.

* Excellent communication and interpersonal skills, with a confident telephone manner.

* Attention to detail and the ability to follow structured processes.

* Proactive and able to work independently as well as part of a team.

What We Offer:

* Competitive salary of £28,000.

* Stable working hours, Tuesday to Saturday.

* A professional and supportive working environment.

* Opportunities to contribute to continuous improvement within the transport function