Guest Service Attendant

Description:
Guest Service Attendant

Job Description:

• Provide Legendary Service to guests in the dining room by being the ambassador to the kiosk ordering system.

Essential Functions:

• Greet every guest with a smile, greeting and to help direct them to kiosk ordering

• Guide guests by being the subject matter expert for all kiosk functions.

• Assist kiosk guests with:
Guest rewards, ordering, payments, number cards, beverage service, receipt printing, dine in/to go order fulfillment.

• Beverage service for kiosk guests

• Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue

• Cleans, stock and maintain the kiosk area

• Kiosk receipt paper changing

• Sampling to guests entering the cafe

• Smile, friendly, takes appropriate action to guest requests

• Supports and promotes company initiatives

Secondary Functions:

• Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue

• Maintain package goods displays.

• Restock Grab and Go and Beverage displays

• Cleans and maintains condiment station and dining room.

• Sweep and maintain dining room

• Bus and clean tables

• Additional duties as required

Requirements:

Hours:

• Low Volume/Limited - 8:00-2:00 (Based on Volume - key times are cafe peak times)

• Med - High Volume AM & PM (Based on Volume - key times are cafe peak times)