Revenue Cycle Senior Analyst -RPA Automation

Overview

Revenue Cycle Senior Analyst
-RPA Automation at Northwestern Medicine Central DuPage Hospital. The role focuses on operational and technical support for revenue cycle functions, with a emphasis on automation and process improvement within the revenue cycle systems.

• This role is an operational and technical analyst, supporting the revenue cycle functions of Northwestern Medicine.
• The Revenue Cycle Senior Analyst will partner with hospital and professional billing business owners across the revenue cycle to identify and analyze root causes of user and system issues, develop efficient workflows, and implement technology solutions within the revenue cycle operating systems.
• Documentation of policies, procedures, and subsequent workflows/issue resolution.
• Historical data extraction for risk, trending, and forecasting analysis; quality and productivity metrics for internal and vendor assessment.
• Act as liaison between revenue cycle operations, IT, finance, and various Northwestern Medicine departments.
• Identify opportunities for process and metric improvement via workflow improvement, automation, or increased workflow efficiency.
• Implement strategic changes to revenue cycle systems and operational workflows to drive metric-driven change for the health network.
• Analyze enterprise-wide data and provide explanations and recommendations to the executive team.
• Independently lead revenue cycle change initiatives, including overseeing team members, assembling and executing workplans, and reporting progress and results.
• Coach junior colleagues in data management, process improvement, and system capabilities and configurations.

• Bachelor's degree, or equivalent relevant experience in addition to the position's minimum requirements.
• Demonstrated expertise in multiple revenue cycle operations and technical tools supporting each function.
• Expert ability to break down revenue cycle KPIs, data, and functions and recommend strategies for improvement opportunities.
• Works with low manager supervision to independently complete assigned projects with high quality results in a timely manner.
• Expert in Microsoft Office (Excel, PowerPoint, Word, Outlook) and electronic health record software with demonstrated production of high-quality deliverables.
• Progressive success in previous roles, including presenting findings, results, and recommendations to executive leadership.
• Certified in Epic s Resolute Hospital Billing, Professional Billing, and/or Clarity platforms.
• Works well in a team environment.
• Certified in an Epic revenue cycle application within 6 months of hire.
• Ability to complete training and certification requirements for Microsoft Power Automate within 6 months of hire date.
• Willingness to manage automation flows independently to their ultimate success, including implementation and management.
• Ability to assist others on the team and organization with automation options and resolving automation issues.
• Proven history of automation programming and process improvement experience, preferred.

• 5+ years in working with Revenue Cycle applications in support of revenue cycle operations.
• 2+ years of training junior staff and fostering a team environment.
• Proven ability to determine recommended strategy and implement plans with high quality, measurable, and repeatable results.
• Working knowledge of SQL, Tableau, and/or IIS platforms.

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Equal Opportunity:
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. A background check will be performed if offered a job, including a review of any criminal convictions. A conviction does not disqualify you from employment;

decisions are made on a case-by-case basis following state and federal guidelines.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Finance and Sales
• Industries:
  Wellness and Fitness Services;
  Hospitals and Health Care

From discovery to delivery, come help us shape the future of medicine.