Maintenance Technician

Reports To: Field Supervisor or General Manager

Status
:
Full-time, Regular position

Location Address
: 6649 Garland Dr. Unit #2, Warrenton, VA 20187

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support & an opportunity for unlimited professional growth.
Join us and become an EXPERT!

• Top Pay for Top Performers, including incentive and bonus opportunities ( depending on the position)
• Our Top Technicians earn over $100,000
• Generous PTO provided
• 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
• 29 paid days off after your 2nd year of employment
• Ready to get out of your work truck? We have ample advancement &
  career‑growth opportunities available across the U.S.
• Hold on to your more of your paycheck with Company-sponsored Medical, Dental, & Vision Insurance programs
• Company-provided smart phone, tablet, uniform plan, & tool replacement program
• We’ll make you better at what you do with our internal Training Academy
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company-paid employee Life Insurance with options for YOU and your Family!
• Short‑term &
  Long‑term disability insurance options that will protect you and your family if you are unable to work
• Supplemental benefit programs such as:
  Legal advice, pet insurance, and health advocacy programs

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talenta

Under general supervision, performs precision tune‑ups and maintenance on HVAC equipment and accessories. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customers. Works under the direction of the Field Supervisor or General Manager.

• Works under general supervision to perform maintenance calls
• Performs routine precision tune‑ups and maintenance on heating, air conditioning, ventilation, & refrigeration equipment as well as accessories in an accurate & timely manner
• Inspects & performs limited diagnostics on equipment to identify potential problems to prevent premature & unexpected breakdowns or callbacks
• Completes routine maintenance & equipment cleaning as needed or required
• Responsible for delivery & removal of parts & equipment needed to complete service work
• Assists the Service Technician in servicing heating, air conditioning, ventilation, & refrigeration equipment as well as accessories
• Using hand‑held device records all required information on customer call. Completes all forms & paperwork in a neat, timely, complete & accurate manner. If necessary, collects payment from customers.
• Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities & availability
• Responsible for delivery of excellent customer service & sustaining high levels of customer satisfaction
• Promotes products & services to the customer. Calls Sales & Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
• Ensures company property, vehicles, & tools are being used, maintained & properly accounted for
• Represents the company professionally, honestly, & ethically in all business matters…