Repair and Tool Technician

Overview

Repair and Tool Technician role at The Home Depot. Responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. The position makes equipment recommendations and ensures units are maintained. Technicians work in both stores with Tool Rental Centers and in repair centers. In a store, technicians provide service to store customers in Tool Rental, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking that tools are operating properly and demonstrating proper use as needed.

In non-store locations, technicians ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the originating store. Technicians must have a thorough knowledge of all tools and effectively manage tool inventory by maintaining and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide service to customers in Tool Rental and assist with equipment rental and repair documentation (contracts and invoices).
• Verify operation of tools and demonstrate proper use when required.
• Maintain and manage tool inventory, ensuring tools are repaired, cleaned, and ready for return to the store of origin.
• Operate in both store-based Tool Rental centers and non-store repair locations as applicable.

• Thorough knowledge of tools and their operation.
• Ability to repair and test equipment to ensure quality results.
• Strong attention to detail and ability to manage tool inventory.