Manager, II Transportation

About U.S. Xpress

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset‑based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting‑edge technology. It’s the collective brainpower of thousands of visionaries and problem‑solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people.

When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

DOLLAR TREE WARRENSBURG

Time: 7:00 – 16:00

Remote:
No

Grade: ES13

Compensation Range: 62,500 – 75,000

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

• Provide superior customer service, on‑time service delivery, and maximize profitability for a high‑revenue dedicated account with approximately 30+ trucks and/or drivers.
• Resolve driver, office, and customer issues; create a sense of partnership between the customer and U.S. Xpress.
• Manage all aspects of driver and office employee matters (complaints, reviews, payroll, home time, terminations) and ensure company policies are adhered to.
• Maintain current fleet maintenance programs for tractors and trailers.
• Develop trust and integrity with the customer.
• Account for all shipments via a weekly service report.
• Engage USX departments (e.g., billing) to ensure smooth operation for the dedicated account.
• Review credit collection and aging reports to increase cash flow.
• Ensure equipment and drivers are ready to meet customer demands.
• Analyze volume figures to forecast surges in business.
• Manage all aspects of document control for the account.
• Seek guidance from leadership on matters that could negatively impact USX financially.
• Participate in rotational off‑site on‑call duty (nights/weekends).
• Assist the Regional Operations Manager when out of the office and with account‑wide projects.
• Provide support when other Account Managers are out of the office or positions are being filled.

Education

• Bachelor’s degree in a related field or equivalent experience. Equivalent years of experience are defined as one year of professional experience for each year of college requested.

Experience

• Minimum of 5 years’ experience in logistics.
• Minimum of 3 years’ leadership experience required; coaching for higher performance preferred.
• Understanding of the distribution process required for success.

Skills/Certifications

• Proficient interpersonal and communication (verbal and written) skills; ability to exchange information effectively and tactfully, strong diplomacy skills, interactive listening for senior‑level negotiations.
• Advanced computer skills, including Microsoft Office (Excel), Internet, and company‑specific applications.
• Excellent analytical skills; able to think “outside the box.”
• Knowledge of regulations impacting daily operations (DOT hours of service).
• Initiative and assertiveness skills.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.