Dispatcher, Security

Responsibilities

• Dispatcher – emergency and non‑emergency communications, operator, radio communication and monitoring, police dispatch, and civilian personnel dispatch.
  • Receives emergency and non‑emergency requests by telephone, radio, and in person.
  • Monitors radio communication on multiple frequencies and can respond promptly and appropriately.
  • Coordinates and dispatches on‑ and off‑campus law enforcement, fire, safety, emergency aid personnel, and other resources to respond to calls and alarms.
  • Utilizes Computer‑Assisted Dispatch (CAD) to take initial information for police reports, assign officers, track progress, and document actions.
  • Operates a multiple line telephone system including Telephony (TTY).
  • Dispatches Safe Team, Parking Enforcement, and other personnel as requested.
• Dispatch Office Manager – equipment maintenance, monitoring of alarm and other systems, key check‑in/out, lost and found reports, operation of phone lines, monitoring department lobby.
  • Remains knowledgeable of department and university policy and procedure; responds tactfully, clearly, concisely, and appropriately to inquiries.
  • Issues keys, maintains records of check‑in/out procedures.
  • Prepares lost and recovered property reports.
  • Acts as point of contact for information between law enforcement agencies and the public.
  • Acts as receptionist for all three divisions of Public Safety and University inquiries, directing them to responsible offices.
  • Monitors security and fire alarm systems; monitors campus video security system.
  • Remains knowledgeable of campus and Warrensburg to direct personnel and the public to appropriate locations.
  • Co‑ordinates with vendors and campus resources to complete work orders and maintain departmental equipment.
• Information and Data Retrieval Specialist – operates MULES/NCIC, retrieves and enters information from federal, state, local, and university databases.
  • Inputs and retrieves data into MULES, linked to DOR, NCIC, and NLETS.
  • Stays knowledgeable of technology changes; uses various computer programs and data sources to retrieve information in emergency and non‑emergency situations.
• Mass Communications Operator – alerts campus community by email, text, siren, and PA systems.
  • Initiates emergency siren and alerting systems in buildings and around campus as needed.
  • Send mass text messages and email as appropriate.

• High School diploma or equivalent.
• 1 year police dispatch experience preferred.
• MULES certification preferred.

• Lifting (weight) – 20 lbs.
• Sitting for long periods of time.

Full‑time staff & 12‑month faculty benefits‑eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long‑term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

9‑month faculty benefits‑eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long‑term disability; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

Part‑time benefits‑eligible positions: Benefits include generous education assistance for the employee.

Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included.

Completed UCM online application for employment required. Incomplete applications will not be considered.

A review will begin immediately and continue until filled unless indicated otherwise.

NOTE:

A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment.

The University of Central Missouri is an Equal Opportunity Employer.

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