Teller, Customer Service​/HelpDesk

Job Overview

Central Bank is currently looking for a qualified individual to fill the role of Teller. The Teller works in a fast-paced, fun environment with opportunities for advancement. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a relationship business; get to know customers and genuinely care about their financial well-being by providing solutions to meet their needs.

• Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.
• Balance assigned cash drawer and research differences where applicable.
• Actively listen to our customers, and communicate in a friendly, positive manner at all times; even in difficult situations.
• Recognize customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer.
• Make referrals to other lines of business for traditional and non-traditional products and services.
• Perform teller functions in accordance with established bank policies, procedures and regulations.

• Cash Handling And/or Customer Service Experience Preferred.
• Basic math skills, PC and typing skills and the ability to count U.S. currency.
• Attention to detail and a high degree of accuracy.
• Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
• Look for cross-sell opportunities in a customer-centric manner.
• Ability to stand for long periods of time and lift 20 lbs.
• ** Must be available to work all throughout the year. This is not a seasonal only position.**