Employee Relations Specialist

AVI Food systems is looking for an energetic and optimistic team member to fill the role of Employee Relations Specialist
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Founded in 1960,
AVI Food systems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

• Field many types of phone calls, including concerns or complaints from managers and team members
• Promote positive employee relations within all levels of the company
• Investigate team member complaints and concerns, and assist in their resolution
• Assist in investigation and coordination of disciplinary actions
• Advise managers on company policies and procedures and how to deal with employee relations issues to ensure consistency in applying company policies and federal, state, and local employment laws
• Administer company correspondence for high-volume unemployment claims and represent the company at unemployment hearings
• Respond to charges of discrimination with the EEOC, OCRC, etc.
• Conduct and participate in training sessions on topics such as harassment awareness, disciplinary processes, and anti-discrimination laws
• Assist with Leave Administration
• Complete administrative tasks within the Employee Relations Department
• Participate in other employee relations/human resources programs, projects and functions as needed

• A degree in human resources, business administration, or related field is preferred
• Minimum of 2 years’ experience in Employee Relations is required
• PHR or SHRM certification preferred, but not required
• A professional, service-oriented disposition
• Ability to remain calm and pleasant while diffusing tense or angry situations
• Exceptional communication skills; ability to interact with all levels of the company with tact and diplomacy
• Capacity to thrive and re-prioritize work in a fast-paced, ever changing environment
• Ability to work both independently and as part of a team
• Ability to maintain a high level of confidentiality in a mature and non-judgmental manner
• Knowledge of federal, state, and local employment laws
• Personal characteristics that include: high levels of confidence and resilience, self-motivation, flexibility, superior work ethics and integrity, and a positive attitude
• Knowledge and experience using ADP or other HRIS systems preferred

• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities

We conduct pre-employment drug testing. EOE