Patient Care Technician; PCT – Med-Surg Telemetry – St. Joseph Warren Hospital; PRN

Patient Care Technician (PCT) – Med‑Surg Telemetry – St. Joseph Warren Hospital (PRN)

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

As a faith‑based and patient‑focused organization, Mercy Health exists to enhance the health and well‑being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.

• evident to care and comfort, vital sign measurement, personal care and hygiene, and assists with exigir mobility, including unit‑based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high‑level customer service to all patients, patient’s family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand‑off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient’s interests and hobbies.

• BLS Basic Life Support (preferred upon hire; must obtain-politlic from an approved source prior to direct patient care)
• Must have completed one of the following:
  Successful completion of nursing aide training program OR Successful passing of STNA State‑Tested Nurse Aide (required if OH LTC) OR CNA Certified Nurse Aide OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation, OR 1 year of relevant experience in a clinical setting

Recent experience in acute care, physician’s office, home health/hospice, or long‑term care facility, with a preference for the setting in which they are applying (preferred).

EPIC Electronic Health Record (EHR) training (preferred).

• Ability to clearly communicate to other members of the healthcare team
• Ability to understand and follow directions of the healthcare team
• Knowledge of patient and healthcare safety standards and regulations (e.g., falls, skin breakdown, suicide prevention, environment of care)
• Knowledge and demonstration of infection prevention and transmission‑based precautions
• Understanding of clerical duties and office‑based technology
• Ability to work in a team
• Patient data collection and documentation (e.g., vital signs, intake/output, change in patient condition)
• Basic hygiene and activities of daily living care
• Ability to assist with feeding, hydration, and nutrition
• Ability to assist with bowel and bladder elimination
• Ability to assist with ambulation and patient mobility
• Use of clinical technology
• Compassionate, relationship‑based approach in care activities
• Accountability for completion of assigned tasks
• Escalation of concerns via chain of command

• Periods of high stress and fluctuating workloads may occur
• May be exposed to physical altercations and verbal abuse
• May be required to use physical restraints
• May be exposed to high noise levels and bright lights
• May be exposed to limited hazardous substances or body fluids
• May be exposed to human blood and other potentially infectious materials
• May have periods of constant interruptions
• Prolonged periods of working alone

• Demonst…