Resident Advocate

Position Summary

Provide oversight to shelter guests and complete necessary paperwork, attend to the immediate needs of the guests, and encourage safe and harmonious shelter atmosphere.

• Assist with menu planning.
• Supervise common areas, dorms, lounges, clothing closet, and laundry room.
• De‑escalate conflict and manage crises as necessary, excellent verbal and written communication.
• Perform daily resident/security check on guests, rooms, and exterior of building.
• General Office duties, answering the phone, filing, typing, record keeping, recording shift summary.
• Attend all trainings and staff meetings as directed.
• Cleaning and janitorial work as required including laundry as needed.
• Keep dryer vents clear of dust and lint.
• Assist deep cleaning of the kitchen.
• Floor upkeep, including dining room, office, laundry room.
• In absence of cook, perform kitchen duties.
• Must remain on duty until replacement arrives.
• Perform other duties as assigned.

• High School Diploma / GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

• Maintain client confidentiality.

• Working knowledge of Microsoft Office 365.
• Working knowledge of TEAMS and SharePoint.

• Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR).
• Complete Safe From Harm training, and keep current as needed.

Part Time (28 hours per week)

• Health Care Benefits which include:
  • AFLAC
  • Voluntary life insurance benefits
• Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
  • Vesting starts after three years of employment, 100% vested after five years of employment.
• The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
• Employee Discounts.
• Paid Time Off which includes:
  • Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
    • Up to (6) earned sick days per year may be used as discretionary days.
  • Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
    • The accrual rate is based upon years of service and approved hours worked.
  • You will receive up to 2 personal days per year based on date of hire.
  • Birthday off with pay.
  • Paid holidays are effective immediately.

The Salvation Army is an equal opportunity employer. Candidates who are back‑to‑work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.