Systems Analyst

Job Description

We are seeking an experienced Systems Analyst with deep expertise in Infor Warehouse Management System (WMS) and next-generation fulfillment technologies to support the design, implementation, and optimization of our global warehouse operations. The ideal candidate will play a key role in bridging business operations and technology, ensuring successful deployment and integration of advanced fulfillment capabilities, including Automated Storage and Retrieval Systems (AS/RS), robotics, and other automation solutions.

You’ll have the opportunity to be part of a high‑impact team driving the future of fulfillment and warehouse automation, leveraging the latest technologies to improve efficiency, accuracy, and scalability across our global supply chain.

• Lead the analysis, configuration, and implementation of Infor WMS solutions across distribution and manufacturing environments.
• Partner with business stakeholders, warehouse operations, and IT teams to translate functional requirements into effective technical solutions.
• Support the integration of automated material handling systems, including AS/RS, pick‑to‑light, AGVs, and robotics, with WMS and ERP platforms.
• Develop detailed system documentation including business process flows, functional specifications, and configuration guides.
• Participate in system testing, data validation, and user acceptance activities to ensure smooth deployments.
• Provide production support, troubleshoot issues, and drive continuous improvement in warehouse and fulfillment system performance.
• Collaborate with solution architects and vendors to evaluate emerging technologies that enhance throughput, accuracy, and scalability.
• Train and mentor business users and junior team members on WMS functionality and best practices.

• Bachelor’s degree in Information Systems, Supply Chain Management, or related field.
• 10+ years of experience as a Systems Analyst or similar role implementing and supporting Infor WMS (preferred) or comparable Tier 1 WMS platforms (e.g., Manhattan).
• Proven experience working with warehouse automation systems such as AS/RS, conveyors, robotics, or autonomous guided vehicles.
• Strong understanding of warehouse operations, inventory control, and fulfillment processes.
• Hands‑on experience with system configuration, integration, and data mapping.
• Knowledge of SQL, APIs, and middleware used for WMS integration a plus.
• Excellent problem‑solving, analytical, and communication skills.
• Ability to lead cross‑functional teams and manage multiple priorities in a fast‑paced environment.

• Masters degree in Information Systems, Supply Chain Management, or related field.
• Experience with Infor Warehouse Management and related modules.
• Proven experience leading and owning medium to large scale supply chain projects with 30+ project team members.
• Exposure to industry‑leading supply chain technologies and digital warehouse transformation initiatives.
• Familiarity with RF technologies, IoT sensors, and analytics tools for operational visibility.
• Project management or Agile delivery experience.

GM does not provide immigration‑related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. The selected candidate will be required to travel.

General Motors is a non‑discriminatory employer and provides equal employment opportunities. We welcome applications from all qualified individuals and encourage reasonable accommodations for job seekers and employees with disabilities.

From day one, we look out for your well‑being at work and at home so you can focus on realizing your ambitions. Learn more about how GM supports a rewarding career at Total Rewards resources
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