Practice Manager

Schedule: Monday-Friday, 7:45 AM-4:45 PM (approximately 40 hours per week)

General Job Purpose

The Practice Manager provides leadership and accountability for all operational aspects of the practice, including patient-centered clinical operations, human resources, information systems, quality assurance, and financial management. This role oversees daily practice operations, ensures operational excellence, and supports a positive culture focused on high-quality patient care and employee engagement.

Key Responsibilities

• Develop, propose, and manage operational budgets
• Maintain financial literacy related to patient care and industry trends
• Oversee inventory control and responsible management of facility assets
• Ensure compliance with all financial policies and procedures
• Coordinate accounts receivable activities with the Billing Department as needed

• Ensure accurate employee timekeeping and timely approvals
• Interview, hire, onboard, and orient new employees
• Support effective staffing and employee engagement
• Recognize staff and provider achievements using formal and informal tools

• Effectively utilize electronic health records and billing systems
• Ensure accurate coding and compliant registration practices
• Conduct and participate in audits to minimize organizational risk
• Maintain compliance with HIPAA and all health information privacy laws

• Provide consistent, effective operational leadership
• Foster a positive culture and strong physician relationships
• Communicate professionally through written, verbal, and electronic channels
• Build collaborative relationships across the organization

• Promote exceptional patient experiences and service recovery
• Optimize ophthalmology workflows for efficient patient flow
• Support quality improvement initiatives and performance metrics
• Ensure adherence to clinical standards, policies, and procedures

• Promote safety and security through regular inspections
• Participate in emergency preparedness training and drills
• Ensure staff awareness of workplace hazards and MSDS requirements

• Evaluate and support innovations in patient care delivery
• Lead and participate in marketing and community outreach initiatives
• Promote positive public relations and organizational reputation

Qualifications & Experience

• Bachelor's degree in Health Administration, Business Administration, or equivalent experience preferred
• Minimum of five years of operational management experience in a healthcare setting
• Knowledge of healthcare regulations, reimbursement, fiscal and HR management
• Ophthalmology or healthcare experience preferred

Skills & Attributes

• Highly organized, detail-oriented, and self-motivated
• Strong leadership, time-management, and multitasking abilities
• Excellent written and verbal communication skills
• Strong work ethic and customer-service mindset
• Dependable with early morning availability
• Growth-minded with the ability to support multi-location expansion

Compensation & Benefits

• Competitive wages
• Comprehensive benefits package including medical, dental, life, and short- and long-term disability insurance
• Generous paid time off (PTO)
• Seven (7) paid company holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• Supportive, people-focused culture emphasizing Passion, Purpose, and Progress

About Midwest Vision Partners

Midwest Vision Partners (MVP) was founded in 2019 in partnership with Alpine Investors to build a premier eye care platform centered on physician leadership and a People First™ philosophy.

Headquartered in Chicago, MVP supports ophthalmologists and optometrists so they can focus on what matters most—helping patients live their best lives through better vision. Today, MVP includes 16 practices, 125 physicians, and approximately 1,500 employees across more than 60 locations throughout the Midwest. Our culture is rooted in collaboration, excellence, and continuous growth.