Health Care Support Worker - Longleat Ward

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Job Introduction The Healthcare Support Worker is an essential member of the multi‑disciplinary team providing high standard of care for patients as well as support and comfort to family members, friends and carers. You will be expected to provide a high level of Essential Care to meet the needs of patients in the Ward. This will include helping to maintain personal hygiene, continence, mobility, nutrition and hydration.

As well as supporting recovery you will promote rehabilitation, encouraging patients to regain and maintain as much independence as possible. In addition to Essential Care and Support there will be the opportunity to develop additional skills, including the monitoring and recording of Patient Observations, ECGs and Phlebotomy. We will support successful candidates to complete the Care Certificate whilst working with us, to embed their practice and learning and support ongoing development.

The teams on the wards include Nurses, Physiotherapists, Occupational Therapists, Health Care Assistants, Rehabilitation Support Workers, Advanced Clinical Practitioners and Doctors.

• To implement treatment by following care plan.
• To keep the patient at the centre of his or her care, ensuring patient and carer participation in decision making.
• To undertake the daily care and support of delegated patients.
• Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner.
• Wherever possible to avoid hospital admission and reduce inpatient length of stay to ensure that patient receive the appropriate care in the most appropriate setting.
• Responsibility for the day‑to‑day care of patients including monitoring.
• Support the taking of medication under the authorisation of the qualified practitioner.
• To have a good knowledge of infection control, to reduce risk of health care acquired infections.
• To enable patients to reach their optimum level of independence.
• Support terminally ill patients and their carers/relatives.
• To communicate with individuals about routine and daily activities, this may include overcoming difficulties (e.g. hearing/language).
• To ensure the needs and wishes of the individual are documented.
• To work within a multi‑professional team.
• To undertake specific tasks as delegated.
• To assist registered and junior staff, referring to registered staff when necessary.
• To practice the principles and philosophy of individualised patient care in accordance with policy, procedures and regulatory body’s guidelines.
• To obtain consent for any treatment undertaken.

• Good general education.
• NVQ Level 3 in health care – or willingness to achieve.
• Experience of working under distanced supervision.
• Experience of supporting other workers.
• Ability to work as a team member.
• Delivering patient focused care.
• Ability to recognise own limitations.
• Typing/data inputting skills.
• Physical skills to manually handle patients and use appropriate lifting aids.
• Undertake specific nursing/therapy skills.
• Current full driving licence and use of a car during working hours.
• Willing to work in other areas of HCRG Care Group as and when required.
• Driven to achieve.
• Self‑motivated.
• Good time management.
• Food Hygiene certificate or willingness to undertake.