Facilities Manager

A client of mine is looking for a Facilities Manager on a 12 month initial Maternity Cover FTC, with potential for a permanent position after. You will be reporting into the Assistant Director and be responsible for 1 Workplace Technician and 2 Workplace coordinators. Your region will be Dorset Devon and Cornwall, however you must be commutable to Wareham as this will be your main site and you will be here for the majority of the time.

Through effective Leadership ensure that provides a "safety first" culture and delivers an affordable, profitable, efficient, and customer-orientated commercial estate and facilities management service across all workplaces.

• People Management – You will lead, motivate, empower, and develop your team, maintaining the core values of the business and team while upholding the highest levels of professional conduct and helping both the team and our colleagues to achieve their full potential.
• Work spaces Strategy – You will support the delivery of the work spaces roadmap which would include Acquisitions, Disposals and Refurbishments. The roadmap’s ambition is to provide work spaces that are safe, supportive, effective, and inclusive. You will manage an agile workspace portfolio which flexes in line with the needs of the organisation, providing safe, enabling, and innovative working environments in the right locations.
• Colleague & Customer Experience – You will ensure your team are available to act as social connectors for colleagues, customers & visitors, by sign‑posting or advising them on information, instruction & training to empower them to get the best out of their day. You will act with discretion and use your emotional intelligence to gauge when and where the sharing of information is appropriate and necessary.
• Estate Management – You will be responsible for owning the relationship with our Landlords and Tenants, ensuring the servicing compliance documentation is appropriately shared, leading on rent review negotiations, serving notice on leases where break‑clauses allow and flagging to the business in good time when time‑bound decisions are needed to be made about a workplace.
• Operational Facilities Management – You will ensure your work spaces are compliant by managing the delivery of a wide range of facilities management services, focusing on hard services as well as planned and responsive maintenance. Areas of compliance include but are not limited to Lift, Fire, Water Management, Gas Safety, Air Conditioning, Air Quality and Electrical Safety.
• Critically review & challenge contracts – You will be an exceptional Contract Manager – Critically reviewing, challenging and aligning contracts across the regions, setting out a best practice framework which the team should adhere to, to get the most competent, consistent, and quality service from our contractors which evidence value for money.
• Budget Management – You will feed into, monitor, and manage budgets set by the Assistant Director for your areas of responsibility in accordance with agreed procedures, levels of delegated authority and the company's financial regulations and standing orders. You will be a company credit card holder.
• Communications – You will ensure that your team is aligned to key messages, are fully informed on all aspects of work being supported by the wider team and business and own and manage the Commercial Estate and FM section of the Astranet ensuring all information concerning work spaces and how to use them effectively and safely are easily accessible and up to date.
  
  You will be a proactive communicator with the Assistant Director and your peers, ensuring important information is shared and using colleagues as a cultural sounding board to navigate situations when they arise.
• System Management – You will be responsible for ensuring that the systems which underpin the delivery of the team are appropriate, are well managed and can provide clean, usable data to inform decision making i.e. lease anniversaries, utilisation stats, life‑cycle modelling for plant & equipment etc. You will ensure that your Coordinators manage the Visitor, Desk & Meeting Room Systems, the External…