Customer Service AssociateTeller

Overview

Monson Savings Bank is seeking a full-time Customer Service Associate/Teller for our Ware Branch located at 136 West Street, Ware, MA. The CSA role is a teller and customer service position with approximately 37.5 hours weekly, Monday-Saturday; must be available to work Saturdays until approximately 12:30 PM. Salary Range: $18.00 - $22.00 Per Hour.

• Perform a variety of Teller and customer service duties including check cashing, processing customer deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative duties.
• Understand and maintain the Bank's standards for service, customer satisfaction and relationship building.
• Sells and cross-sells Bank products and services.

High School diploma or equivalent required. Prior cash handling and customer service experience preferred.

• Strong customer service skills, attention to detail, and math aptitude
• Excellent verbal communication and interpersonal skills
• Ability to operate a computer and to learn, retain and follow complex regulatory and security requirements

Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more.

Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential position functions.