ERP Specialist; Operations

We are looking for an experienced ERP Specialist to join our Enterprise Systems team and play a key role in the design, development, and ongoing stability of our Microsoft Dynamics 365 Finance & Operations (D365 F&O) platform.

Working closely with Operations, Finance, and IT stakeholders, you will focus primarily on Supply Chain and Finance solutions, acting as a technical escalation point for the ERP support team and contributing to the delivery of system enhancements that support performance across the business.

Reporting to the ERP Lead, this is a hands‑on technical role suited to someone who enjoys solving complex problems, building robust solutions, and working in a fast‑paced, engineering‑led environment.

• Translate business and functional requirements into scalable, maintainable technical solutions within D365 F&O
• Deliver hands‑on system customisations and configurations, including:
  • Extending fields, tables, and forms
  • Developing and maintaining SSRS reports
  • Creating and managing security roles and duties
  • Enhancing and supporting workflows
• Identify gaps in standard D365 functionality and design, build, test, and deploy enhancements using best‑practice extensibility principles
• Review and support technical designs to ensure upgrade‑safe solutions

• Maintain oversight of D365 F&O technical architecture, integrations, reporting, and data flows
• Support and enhance integrations between D365 F&O and other enterprise platforms
• Ensure solutions are secure, performant, and aligned with organisational standards

• Work closely with functional consultants, systems analysts, and business stakeholders to deliver effective solutions
• Act as a technical advisor to Operations and Finance teams, explaining system behaviour, limitations, and enhancement options
• Contribute technical input into the ERP and Enterprise Systems roadmap

• Act as a technical escalation point for ERP support, delivering root cause analysis and permanent fixes
• Support deployments, releases, and hotfixes across environments
• Assist with regression testing and validation of system changes

• Ensure all changes comply with internal governance, security, and regulatory standards
• Promote best practices for documentation, change management, and code quality
• Identify opportunities to improve system performance, usability, and maintainability
• Reduce manual or off‑system processes by enhancing D365 capabilities

• Identify technical risks related to customisations, integrations, and legacy components
• Propose and implement mitigation strategies to ensure platform stability and upgrade readiness

• Proven hands‑on technical experience with Microsoft Dynamics 365 Finance & Operations (or AX 2012)
• Experience delivering at least 3 end‑to‑end D365/AX implementations
• Strong knowledge of D365 F&O architecture, extensibility framework, security model, workflows, SSRS reporting, and integrations
• Ability to independently deliver small‑to‑medium technical changes
• Experience supporting or developing integrations with external systems
• Strong problem‑solving and root cause analysis skills
• Excellent communication skills, with the ability to explain technical concepts to non‑technical stakeholders
• Experience working in engineering‑led or manufacturing environments

• Exposure to PLM integrations and low‑code platforms
• Microsoft D365 certifications (Finance, Supply Chain, or Technical)

Atlassian Williams F1 Team is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.