Clinical Manager for Crisis Pathway Transformation

Clinical Manager for Crisis Pathway Transformation

The closing date is 27 January 2026

The Crisis pathway in the Acute & Urgent Care Service line is going through significant transformation. To support this work we are seeking to recruit an experienced Clinical Manager for an 18‑month fixed‑term contract or secondment, who will lead on engaging stakeholders and ope rationalising changes through our transformation programme. The post holder will be responsible for safe and effective operational delivery of all services which sit within the crisis pathway across the 5 boroughs of South West London.

The portfolio of services include:

• Psychiatric Liaison across the 3 local Acute Trusts – Kingston, St Helier and St Georges
• Home Treatment Teams across Kingston, Richmond, Sutton, Merton & Wandsworth
• The Lotus Assessment Suite (Psychiatric Decision Unit & Health Based Place of Safety)
• The Mental Health Crisis Line and its future consolidation with NHS 111 Press 2 with form part of this portfolio
• The recently expanded out‑of‑hours HTT night function

The successful candidate will be an experienced operational manager, ideally with strong project management and/or transformational experience. The post holder will work alongside the current crisis pathway clinical manager to gain greater knowledge and understanding of the portfolio before holding the portfolio independently.

The post combines a crucial requirement for professional leadership and clinical management, jointly accountable to the Head of Service and Head of Nursing for the service line. The post holder will be responsible for delivery of high quality and performance measures across their portfolio of services, whilst ensuring robust and visible leadership to their team.

We are looking for an individual who has a strong track record of delivery and service transformation, who demonstrates excellent leadership qualities and is inspirational and engaging with staff, external partners and patients. The post holder will lead on all key interface meetings and forums such as cluster, service line governance and business meetings and have a key role with external facing partners.

We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to discuss flexible working at the interview stage. In this role you will be able to work Monday to Friday from 8 am to 6 pm, giving you the very best of good work‑life balance.

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill‑health. The Care Quality Commission already rates our services as ‘good’ – we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand‑new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti‑racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co‑produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Springfield University Hospital, Tooting

Our largest, 19‑ward site is in Springfield Village, created following our £150m investment into two new world‑class mental health facilities. A 32‑acre public park, shops and cafes are coming soon. Close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.

• The post holder is expected to clinically and operationally lead and manage the delivery of high quality services in a defined area, within available resources and in line with the Trust’s governance framework.
• To ensure the quality of clinical care within their…